[Fix] Can't open Bluebook app in Windows

Issue: Hello. I use the Bluebook app, and I can no longer open it because of the “An unexpected error has occurred, closing the app” error. I am running Windows 10.

Solved Answer

Bluebook App is a digital platform specifically designed to bring about a transformation in traditional testing processes. This innovative software provides a myriad of benefits, including enhanced speed, security, and convenience for its users, which primarily consist of students and proctors. This technologically advanced solution can be utilized on a wide array of devices, including Windows, Mac, iPads, and even school-managed Chromebooks.

Despite these notable advantages, certain challenges have surfaced associated with the use of the Bluebook App on Windows devices. A common problem users have encountered is the appearance of an error message stating, “An unexpected error has occurred, closing the app.” This error interrupts the seamless operation of the app, causing users to seek solutions to this recurring issue.

A detailed analysis of this problem reveals a variety of potential causes. A third-party antivirus software, for example, could interfere with the functioning of the app. Certain antivirus programs can misidentify the app as a potential threat and hinder its operation. Alternatively, the source of the issue could lie within the app itself. Cache files associated with the app or internal bugs may prevent it from opening correctly.

However, there are several strategies available to users to address this issue. The first step is to ensure the Bluebook App is running on the latest version. Outdated versions of the app may not be compatible with newer operating systems, leading to performance issues. Clearing temporary files or cache associated with the app can potentially remove any corrupt data hindering its function.

How to fix can't open Bluebook app in Windows

Another potential solution is to repair the app through the application settings, which may rectify any internal software issues. It's also important to ensure the Windows operating system is fully updated, as these updates often contain critical improvements that can enhance app performance and compatibility.

In the pursuit of maintaining optimal PC performance and health, a trusted PC repair tool like FortectMac Washing Machine X9 can be a valuable asset. While not directly resolving the specific Bluebook App issue, this tool helps to keep the computer's overall performance at its peak, which can indirectly minimize the occurrence of such software conflicts.

Fix 1. Temporarily disable third-party antivirus

Some antivirus programs may mistakenly flag the Bluebook app as a threat, causing issues with its operation.

  • Open your antivirus program.
  • Navigate to its settings and select Disable or a similar option.
  • If the Bluebook app opens, you should make an exception for it in your antivirus. This differs depending on the app you have installed, so refer to the vendor's website for instructions.

Fix 2. Install all Windows updates

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Installing all available Windows updates ensures your device is optimized for running the latest apps, including the Bluebook app.

  • Type Updates in Windows search and press Enter.
  • On the right side of the window, press Check for updates.
  • If there are optional updates available, install them as well.
  • Restart your system.

Reinstall the app

Fix 3. Update the Bluebook app

Updating the Bluebook app ensures you have the latest features and bug fixes. The developers of the app continually make improvements and solve known issues. To update the app, please visit the official website of Bluebook, where you can download the latest version.

Fix 4. Clear temp files

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  • Press Win + R on your keyboard to open the Run dialog.
  • In it, type in C:\Windows\Temp and press Enter or click OK.
  • Remove all the files in this directory by pressing Ctrl + A and then Shift + Del on your keyboard.
  • Open the Run dialog again and go to %USERPROFILE%\AppData\Local\Temp.
  • Delete all the contents here as well.

Remove temp files

Fix 5. Run the app in compatibility mode

Running the Bluebook app in compatibility mode can help if the app was designed for an older version of Windows. Compatibility mode allows the app to run under conditions that replicate an older version of the operating system.

  • Right-click on the Bluebook app shortcut and select Properties.
  • Navigate to the Compatibility tab
  • Check the box that says, Run this program in compatibility mode for.
  • Select Windows 8 from the dropdown menu.
  • Click Apply and then OK to save your changes.
  • Try running the Bluebook app again. If it doesn't help, try other versions of Windows in the compatibility tab.

Run in compatibility mode

Fix 6. Reinstall the app

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Reinstalling the Bluebook app can help to rectify any issues that might have occurred during the initial installation process. This involves uninstalling the current version of the app from your system and then downloading and installing the app again.

  • Right-click on Start and select Apps & features.
  • Locate and select the Bluebook app.
  • Click on Uninstall and follow the prompts to remove the app.
  • Restart your device.
  • Go to the official website and download/install the app again.

Reinstall the app

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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