How to fix Microsoft Store error 0x800713AB?

Issue: Hello. When I try to access the Microsoft Store on my Windows PC, I get the 0x800713AB error. Is there a way to fix this issue?

Solved Answer

A digital distribution platform for different games, apps, and other material made for Microsoft Windows is called the Microsoft Store. Users can find, download, and update applications and entertainment content via one central portal. Users can easily access a variety of applications and services straight from their Windows devices thanks to this platform.

When utilizing the Microsoft Store, one typical problem users could run into is the error code 0x800713AB. This error usually appears while trying to launch the Microsoft Store application and is frequently related to issues with the app's connectivity to Microsoft servers. The primary source of the problem is that the Microsoft Store cannot establish a reliable connection with the required servers, which is typically caused by irregularities in the user's PC's internet connection.

This connectivity problem may affect users in several ways. First of all, it impedes customers' ability to browse, download, and update apps on the Microsoft Store, interfering with their smooth experience. In addition to creating inconvenience and possibly affecting productivity, the issue might make utilizing the Microsoft Store for enjoyment or necessary software difficult for individuals who depend on it.

Addressing the error code 0x800713AB involves resolving the internet connection inconsistency that hampers communication between the Microsoft Store and the relevant servers. In this guide, you will find 6 steps that should help you fix Microsoft Store error 0x800713AB. You can also run a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,[1] corrupted files, and registry[2] issues. Otherwise, follow the step-by-step instructions below.

How to fix Microsoft Store error 0x800713AB

Solution 1. Run the Microsoft Store Apps Troubleshooter

  • Open the Start menu.
  • Click the gear-shaped icon to launch the Settings app.
  • In the Settings app, click on the System tab.
  • Click on Troubleshoot.
  • Select Other troubleshooters.

Run the Microsoft Store Apps Troubleshooter

  • Look for Microsoft Store Apps and click the Run button next to it.
  • Follow the on-screen prompts to run the troubleshooter.

Solution 2. Clear the Microsoft Store Cache

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Like most applications, Microsoft Store creates and stores cache data to enhance performance. However, if this cache becomes corrupt, you may experience various issues.

  • Open the Run dialog box by pressing the Windows key + R.
  • If the hotkeys don't work, you can use any other method to open the Run dialog box.
  • In the search bar of the Run dialog box, type wsreset.exe.

Clear the Microsoft Store Cache

  • Click OK.
  • A blank Command Prompt window will appear for a few seconds.
  • Once the cache is cleared, Windows will close the Command Prompt window and automatically launch the Microsoft Store app.

Solution 3. Check Date and Time Settings

  • Right-click on the clock icon and select Adjust date and time.
  • In the Date & time window, check if your date and time are set correctly.
  • If they are not set correctly, turn off the option to Set time automatically.

Check Date and Time Settings

  • Click on Change next to Set the date and time manually.
  • Set the appropriate date and time.
  • Click on Change to save the changes.

Solution 4. Reset the Microsoft Store App

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  • Right-click on Start and select Settings.
  • In the Settings window, click on Apps.
  • Click on Installed apps in the right pane.
  • Scroll down to find Microsoft Store and click on the three dots.
  • Select Advanced options from the menu list.

Reset the Microsoft Store App

  • Click on the Reset button under the Reset section. A confirmation popup will appear.
  • Click Reset again to confirm the action and wait for the process to finish.

Solution 5. Reset Network Settings

  • Press the Windows key + I to access the Settings app.
  • Inside the Settings app, navigate to Network and Internet.
  • Proceed to Advanced network settings and then select Network reset.

Reset Network Settings

  • Click on the Reset now option to initiate the reset process. Note that your PC will restart during this procedure.
  • After the reset is completed, reopen the Microsoft Store.
  • Check if the error code persists.

Solution 6. Reinstall the Microsoft Store App

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  • Open the Windows PowerShell app with administrator privileges using the Windows Search function.
  • To uninstall the Microsoft Store, use the below command:

Get-AppxPackage -allusers WindowsStore | Remove-AppxPackage

Reinstall the Microsoft Store App

  • After that, reinstall the Microsoft Store using the following command:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

  • Reboot your PC.

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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