How to fix Xbox App (XboxPcApp.exe) crashing on Windows?

Issue: Xbox application on Windows 10 is constantly crashing at startup. I checked the event log and it says “Faulting application name: XboxPcApp.exe.” I also can't install or uninstall games, so there's something definitely wrong.

Solved Answer

Xbox App is Microsoft's platform for purchasing, downloading, and playing games on Windows systems. However, some users have reported a recurring issue where the Xbox app crashes, rendering them unable to enjoy or install games. The diagnostic logs pinpoint the cause of these crashes as XboxPcApp.exe itself.

As is usual with many Windows errors or application crashes, there is no universal reason why these issues happen. In this case, the issue could be related to the whole Windows gaming ecosystem, such as the Xbox app itself, Gaming Services, and even the Microsoft Store.

A buggy application, corrupted files within the Xbox app, or malfunctioning related services can all be potential culprits. Therefore, there are numerous things you can do in order to fix Xbox app crashes on Windows. Below you will find numerous methods that could help you fix this issue.

If the issue persists or if you encounter any underlying Windows problems, consider utilizing a reputable PC repair tool like FortectMac Washing Machine X9 to automatically rectify any Windows-related issues. This tool can help ensure the stability and performance of your Windows system.

How to fix Xbox App (XboxPcApp.exe) crashing on Windows?

Fix 1. Use Windows Store Apps troubleshooter

Windows Store Apps troubleshooter is a built-in tool in Windows that can automatically detect and resolve issues with Windows Store apps, including the Xbox app.

  • Type Troubleshoot in Windows search and hit Enter.
  • Click Additional troubleshooters/Other troubleshooters.
  • Scroll down to find Windows store apps and select it.
  • Click Run the troubleshooter/Run.
  • Wait till the process is finished and apply the fixes.
  • You can also try running the Windows update troubleshooter.

Run troubleshooter

Fix 2. Reset Microsoft Store cache

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Resetting the Microsoft Store cache can help resolve issues related to app downloads and updates, which might be affecting the Xbox app.

  • Type WSReset.exe in the Windows search bar and press Enter.
  • Wait till a black pop-up window shows up – do not close it.
  • The pop-up window will close soon, and the Windows Store should reopen.

Fix 3. Check for corrupted files

Certain commands run via elevated Command Prompt can help repair corrupted system files that may be causing the Xbox app to crash.

  • Type in cmd in Windows search.
  • Right-click on Command Prompt and select Run as administrator.
  • When User Account Control shows up, click Yes.
  • In the Command Prompt window, paste the following command and hit Enter:
    sfc /scannow
  • Next, use the following commands, pressing Enter each time:
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
    (Note: if you get an error executing this last command, add /Source:C:\RepairSource\Windows /LimitAccess to it and try again).
  • Reboot your system.


Fix 4. Install all Windows updates

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • Enter Updates in the Windows search bar and hit Enter.
  • Select the Check for updates button and wait.
  • If optional updates are available, make sure to install them as well.
  • Open the Microsoft Store.
  • Navigate to the Library section.
  • Click on Get updates and wait for the installation to complete.
  • Finally, restart your system when the process is done.

Fix 5. Repair or reset Xbox app, Gaming Services, and Microsoft Store

Repairing or resetting these apps can help resolve issues with their functionality, potentially resolving Xbox app crashes.

  • Right-click on Start and select Apps & Features.
  • Scroll down to find Microsoft Store and click Advanced options.
  • Scroll down again and click Terminate and Repair.
  • Next, click Reset.
  • Repeat this process with the Xbox app and Gaming Services.

Repair or reset

Fix 6. Ensure Xbox Live Multiplayer is connected

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

An active Xbox Live Multiplayer connection is essential for the proper functioning of the Xbox app.

  • Right-click on Start and pick Settings.
  • Go to the Gaming section.
  • Select Xbox Networking on the left.
  • Under Xbox Live multiplayer, make sure the Internet connection shows as Connected.
  • If not, you can click the Fix it button and follow the on-screen instructions.

Xbox Networking

Fix 7. Make sure relevant services are running

Description: These services are essential for the Xbox app to function correctly. Ensuring they are running is vital to prevent crashes.

  • Type Services in Windows search and press Enter.
  • In the Services window, find and double-click on Xbox Accessory Management Service.
  • Set the Startup type to Automatic and click Start if the service is not running. Click OK.
  • If the service was already running and set to Automatic, right-click it and select Restart.
  • Repeat the process with the following services:
    • Live Auth Manager
    • Live Game Save
    • Live Networking Service
    • Gaming Services
  • Close down Services and try launching the Xbox app.


Fix 8. Reinstall Xbox app

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Completely reinstalling the Xbox app can help resolve issues stemming from corrupted app files.

  • Right-click on Start and pick Apps and Features.
  • Scroll down and find the Xbox app.
  • Select it and pick Uninstall > Uninstall.
  • Follow the prompts to remove the app.
  • Restart your computer and reinstall the app.

Fix 9. Reinstall Microsoft Store

If the Microsoft Store itself is causing issues with the Xbox app, reinstalling it can help.

  • Type PowerShell in Windows search.
  • Right-click on PowerShell and select Run as administrator.
  • In the new window, copy and paste the following command, pressing Enter after:
    Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage
  • With the next command, you will install the Store:
    Add-AppxPackage -register “C:\Program Files\WindowsApps\Microsoft.WindowsStore*\AppxManifest.xml” -DisableDevelopmentMode
  • Press Enter and close down PowerShell.

Reinstall Microsoft Store

Fix 10. Reinstall Gaming Services

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Reinstalling Gaming Services can resolve issues related to this component, which is crucial for the Xbox app's functionality.

  • Open PowerShell as administrator.
  • Type these three commands, pressing Enter each time:
    PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage –allusers

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  • Once done, close down PowerShell and restart your computer.

Fix 11. Perform an in-place upgrade

An in-place upgrade of Windows can help repair system files and resolve issues with various applications, including the Xbox app.

  • Visit the official Microsoft website and download Windows 10 installation media (Windows 11 version).
  • Double-click the installer, select Yes when UAC shows up, and agree to the terms.
  • Select Upgrade this PC now and click Next.
  • Windows will start downloading the needed files.
  • Agree to the terms once again and click Next.
  • Before installing, make sure that you are happy with your choices (otherwise, you can click Change what to keep option).
  • Finally, click Install to begin the upgrade process.

In-place upgrade

Repair your Errors automatically team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

do it now!
Download Fix
do it now!
Download Fix
Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using FortectMac Washing Machine X9, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Fortect - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Mac Washing Machine X9 - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Fortect malware removal tool.To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 malware removal tool.

Protect your online privacy with a VPN client

A VPN is crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speeds. The best solution for your ultimate privacy is Private Internet Access – be anonymous and secure online.


Data recovery tools can prevent permanent file loss

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

Contact Ugnius Kiguolis
About the company Esolutions

What you can add more about the problem: "How to fix Xbox App (XboxPcApp.exe) crashing on Windows?"