How to fix Windows 10 error code 0x80240031?

by Alice Woods - -


Issue: How to fix Windows 10 error code 0x80240031?

I can’t install Windows 10 Anniversary update because the installation repeatedly stops at around 40% and gets stuck on error 0x80240031. Where is this error coming from and how can I fix it?

Solved Answer


0x80240031 is a system error which users mostly encounter while updating old Windows software to a newer one. It has been especially common with the Windows 8 and 8.1 updates, but now the same problem is circling Windows 10 tech support discussion forums as well. So what is this error anyway and why does it obstruct users from enjoying new and improved versions of their favorite operating system?

“There were problems installing some updates, but we’ll try again later.” This explanation usually accompanies the Error code 0x80240031. Seeing it over and over again might become quite frustrating because it does not continue to explain what the actual cause of this problem might be. Having no idea what specific issue needs to be fixed, less experienced users might get stuck in the never-ending loop of errors. So, we’ve decided to shed some light on this issue and provide some tips how it can be fixed.

Mostly, Error code 0x80240031 is related to such issues like damaged Windows update files, corrupt file registry or problems with system files. This means that somewhere along the process of update installation, the software has been corrupted and now it cannot be installed due to this infringement. However, to determine the real cause of the problem you should troubleshoot it via the inbuilt Windows assistance tools or download Windows Update Troubleshooter from the official Microsoft web page. Third-party system optimizers like Reimage can also be helpful in locating the problem. However, if you must fix your computer manually, check out a guide we provide below.

How to fix Error code 0x80240031 on Windows 10?

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It might be that some problematic system files or programs are interfering with the update. To shut these programs down, you will have to boot Windows in a clean boot mode. To do that:

  1. Search for msconfig in your Start search box
  2. In the search result window select System Configuration
  3. Once in the System Configuration dialog box, go to the Services tab and select Hide all Microsoft services. Then click Disable all
  4. In the same System Configuration dialog go to the Startup tab and click Open Task Manager
  5. Disable every startup item in the Task Manager
  6. Close the Task Manager and click OK
  7. Restart the computer. 

Troubleshoot your computer while in the clean boot mode and try installing the update again. If the update is successful, restart the computer in normal mode again.

To start your computer in a regular mode repeat the steps 1 and 2. Then do the following:

  1. Go to the General tab and click Normal Startup
  2. In the new window find Services tab unmark Hide all Microsoft services box and open the Task Manager
  3. When in manager, enable startup programs by clicking Enable all
  4. Click OK and restart your PC.

If this method does not work for you and you still cannot get the Anniversary update installed, try resetting Windows Update Components. You can do that automatically by downloading Windows Update Troubleshooter. For the manual Windows Update Components reset, follow the instructions on the Microsoft support page.

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About the author

Alice Woods
Alice Woods - Shares the knowledge about computer protection

Alice Woods is a security expert who specializes in cyber threat investigation and analysis. Her mission on Ugetfix - to share the knowledge and help users to protect their computers from malicious programs.

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