Mouse not working after Windows update

On September 2nd, 2018 Windows forced an update on me and then my mouse started acting up. Sometimes the screen wouldn’t respond to left clicks and the mouse was right clicking on its own. I did my best to fix it… the drivers were fine and so were the mouse settings.

So I did a factory reset thinking maybe it was some file on my computer. But the problem has persisted and I’m at a complete loss of what to do.

Prior to reset my fragmentation was at 26% (I defragged before resetting though) but that shouldn’t have caused a mouse problem right?

As for answers, if you don’t mind making them as simple as possible? I’m not particularly technologically gifted and while my girlfriend is she lives out of state so I can’t have her just follow your instructions.

Thank you for taking the time to read my question.

Community Answers

  1. 1
    9-3-18
    Carly Culhane says:
    To clarify. It’s the pointer, not the mouse. It happens with the trackpad and any other wireless mouse I try.
    -1
    • This solution has been deemed correct by the post author

      576
      9-12-18
      UGetFix.com says:
      Carly,
      Since you tried other mice, a hardware problem is out of the question. However, it is worth running Hardware and Devices Troubleshooter. Please follow these steps:

      1. In the search bar, type in "Troubleshoot" and click on the search result
      2. Scroll down and find Hardware and Devices, click on it and run it
      3. Windows will automatically detect problems and suggest the solution

      If the troubleshooter found nothing, you will have to revert the latest Windows update. To do that, please perform the following:

      1. Type in Control panel into the search box
      2. Pick Programs > Uninstall a program
      3. Find the latest Windows update, right-click on it and select Uninstall
      4. Restart your PC

      If that did not help, you could try System Restore if it was set up previously (this option will not delete any acquired files or installed software):

      1. Type in Control Panel into the search box
      2. Then pick Recovery > System Restore (make sure you view options in Small icons mode)
      3. Select a restore point and follow on-screen guidelines
      4. Restart your PC and see if the problem is fixed

      Good luck!
      7

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