Windows 10 fall update paused because of deleted users’ files

by Gabriel E. Hall - -

Windows 10 fall update stopped by Microsoft after important users' files are deleted from their systems

Windows 10 fall update caused deleted files 

After numerous people have complained about losing their files right after downloading the latest Windows update, Microsoft decided to pause its distribution. It seems that users lost their documents, music, photos, and entire folders after downloading the so-called Windows 10 October 2018 update (version 1809). Microsoft has also asked people to use their devices as little as possible:[1]

If you have manually checked for updates and believe you have an issue with missing files after an update, please minimise your use of the affected device.

All this began when people started expressing their complaints in various forums.[2] According to them, they discovered that their files from various non-system folders got deleted. At least 470 people have reported about these issues, including this user:

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are deleted. Gone. Poof. This included many crucial documents and financial info.

Unfortunately, Windows has no explanation on why this update caused these issues and when it will be fixed. The company encourages people to contact the support if their files were removed from Documents folder. Otherwise, the update hasn't caused any damage.

Not the first issue with Windows updates

Dona Sarkar, the head of the Windows Insider Programme, has stated[3] in her tweets that Microsoft support has solutions for affected customers. This is why people have been suggested to contact the support line. The 1809 Windows update is no longer available for manual download

Unfortunately, when searched further, Windows update issues have appeared back in 2015. However, the latest Windows 10 update has received the most attention. More than 50% of users who downloaded Windows 10 April 2018 update have reported about problems.[4]

Ways to recover your files after Windows 10 update version 1809

Due to this bug, many people have lost their important files, including financial documents. Microsoft suspended this update but there is no explanation or fix. As mentioned before, people from Microsoft encourage customers to contact the support line immediately after noticing deleted data. 

According to one user, Microsoft support offers the victims to use System Restore requiring creating a restore point before the 1809 upgrade.[5] However, you can also try using data recovery software before reaching out to Microsoft support to find and recover at least some of your deleted files. However, there are hundreds of affected users worldwide, so we can provide no guarantee that this method will help for every of them.[6] 

Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

Contact Gabriel E. Hall
About the company Esolutions


Read in other languages

Your opinion regarding Windows 10 fall update paused because of deleted users’ files