“Windows 10 is no longer supported on this PC” error notifies users about Microsoft’s cut support for Intel Atom Clover Trail based PCs

Windows 10 OS version is treated as superior over the earlier versions by many users and experts. Although it’s not perfect, Microsoft does not plan to launch another version of Windows and intend to provide all Windows improvements via major Windows 10 Updates. Millions of people have already upgraded Windows 10 to Anniversary Update, Creators Update and plan to upgrade to Fall Creators Update this autumn. Less fortunate were not allowed to install Creators Update as the Setup returned the error message stating that “Windows 10 is no longer supported on this PC.”

showing incompatible Intel Clover Trail processors on Windows 10

Although the “Windows 10 is no longer supported on this PC” error may seem to be a mistake, Microsoft is generating it with a reason. Starting with the Creators Update, Microsoft pushed new compatibility requirements and the new criteria regarding the hardware compatibility. From now on, Microsoft no longer supports Intel Clover Trail processors. The following processors are currently not supported on Windows 10 Creators Update:

Atom Z2760
Atom Z2520
Atom Z2560
Atom Z2580

Many people have already encountered compatibility issues during the setup of Windows 10 Creators Update install. Ed Bott, an award-winning writer and journalists, who has released more than 30 books on Windows and Microsoft Office, confirmed that the stopped Windows support for Intel Clover Trail processors prevented a considerable number of Windows users to install the Creators update. He says:

“When you try to upgrade a Clover Trail-based PC to the Creators Update, Setup returns the error code 0xC1900209, which means “the system does not pass the compatibility scan to install the update … Incompatible software is blocking the upgrade process.”

The other group of Windows 10 users encountered the following error when trying to install the Creators Update or subsequent Windows 10 updates:

Windows 10 is no longer supported on this PC. Uninstall this app now because it isn’t compatible with Windows 10.

Although this message indicates a problem with “this app,” there is no reference to the problematic app itself. We must admit that Microsoft did not clearly indicate the problem, which is why people unaware of the cut support for the Clover-Trial based computers may feel, at least, confused.

Do not install Creators Update on Clover-Trial based PCs or other devices

To satisfy all Windows users, Microsoft is working hard to provide compatible drivers for the Clover Trial PCs. Unfortunately, up until this happens, devices containing the Atom Z2760, Atom Z2520, Atom Z2560, and Atom Z2580 processors could not be upgraded to Windows 10 Creators Update. If the PC or another device containing one of the mentioned processors have successfully passed compatibility scan and the Creators Update was installed, the user will have to roll back to the previous build, i.e. Anniversary Update, because the device will not receive patches, monthly updates, security updates, new features, and other improvements released by Microsoft.

Good news for those who cannot install the Creators Update due to the unsupported processor. The Windows 10 version 1607 (Anniversary Update) will get Microsoft’s support until 2023, which is a long time to update configurations or change the device to the compatible one. Unfortunately, all versions prior to Creators Update receive security patches and updates only, meaning that no new features will be available.

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Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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