How to fix email or calendar error 0x8007054e in Windows?

Issue: Hello. When I was trying to set up my account on the Mail and Calendar app I received the 0x8007054e error. How do I fix this?

Solved Answer

The Mail and Calendar app in Windows is a built-in application that allows users to manage their email and calendar events. It is a useful tool that allows users to view, send, and receive emails as well as create, edit, and view calendar events all in one place.

Some users, however, have reported receiving an error code 0x8007054e when attempting to set up their account on the Mail and Calendar app. This error message appears as a pop-up window that states, “Something went wrong, we're sorry but we weren't able to do that”. This issue can prevent users from accessing their email and calendar data via the app, which can be inconvenient and problematic for those who rely on it.

The error code 0x8007054e can be caused by a variety of factors, including incorrect account settings, corrupted system files, an outdated app version, or a problem with the Windows registry.[1] This issue can have an impact on users by disrupting their daily workflow, causing communication delays, and missing important events or deadlines.

Resetting the Mail and Calendar app, repairing corrupted system files, updating the app to the latest version, temporarily disabling the firewall or antivirus software, or reinstalling the app are all possible solutions to this problem. It is recommended that you try these solutions one at a time until the problem is resolved.

Keep in mind, that the manual troubleshooting process can be lengthy. You can try using a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,[2] corrupted files, registry[3] issues, or clear cookies and cache. Otherwise, follow the step-by-step instructions provided below.

How to fix email or calendar error 0x8007054e in Windows

Solution 1. Repair Corrupted System Files

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Repair Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Solution 2. Reset the Mail and Calendar app

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  • Open the Settings app.
  • In the Settings window, click on the Apps option.
  • Scroll down and locate the Mail and Calendar app from the list of installed apps and click on it.
  • Click the Advanced options link under the Mail and Calendar app.
  • Scroll down and click the Reset button under the Reset Mail and Calendar section.
  • A confirmation window will appear. Click on the Reset button to confirm.

Reset the Mail and Calendar app

  • Once the process is complete, the Mail and Calendar app will be reset to its default settings.
  • Restart your computer to ensure the changes take effect.
  • Open the Mail and Calendar app and sign in to your email account.
  • Check if the error code 0x8007054e still appears.

Solution 3. Fix the Accounts Information Folder

  • Close your Mail and Calendar apps on your computer.
  • Navigate to a folder inside your Local Drive C (in case Windows is installed there).
  • Show Hidden Files on your PC by navigating to the View tab present at the top of your Windows Explorer and checking the box labeled as Hidden Items.
  • Windows will now show the hidden files on your Local Drives.
  • Navigate to C:\Users\Your Username\AppData\Local and find the Comms folder inside that directory.
  • Rename or delete this folder to delete the account information stored for the problematic apps.
  • If you encounter an error message, “The action cannot be completed,” while trying to rename or delete the folder, close all the apps running on your PC or restart it and try again.
  • After deleting the Comms folder, reopen the Mail or Calendar app.
  • You will be prompted to set up your account as you never did it before.
  • Add your account and start using the apps normally.

Fix the Accounts Information Folder

Solution 4. Reinstall Mail and Calendar App

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  • Open the Cortana search bar.
  • Search for PowerShell.
  • Right-click the PowerShell app icon.
  • Select Run as administrator from the context menu.
  • Inside the PowerShell window, copy the following line of code:

Get-appxprovisionedpackage –online | whereobject {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

Reinstall Mail and Calendar App

  • Paste the code into the PowerShell window.
  • Press Enter to execute the command.
  • Wait for the command to complete.
  • Restart your PC.
  • Open the Windows Store.
  • Search for the Mail and Calendar apps.
  • Download and install the apps.
  • Launch the apps to check if the problem still persists.

Solution 5. Configure the Account Manually (Gmail only)

Enable IMAP access in your Gmail account:

  • Open your browser and go to your Gmail account.
  • Log in using your credentials.
  • Click on the gear icon located in the upper right-hand corner of the screen.
  • From the dropdown menu, select Settings.
  • Click on the Forwarding and POP/IMAP tab.
  • In the IMAP Access section, select Enable IMAP.
  • Click on the Save Changes button to apply the changes.

Authorize Mail to use your Gmail account:

  • Go to google.com in your browser.
  • Log in using your Google account credentials.
  • Click on your photo in the upper right corner of the screen.
  • Click the My Account button.
  • Navigate to Sign-in & Security > Connected Apps & Sites > Allow less secure apps.
  • Set the option to ON to allow Mail to use your Gmail account.
  • Wait for a minute or two for the changes to take effect.

Configure your Gmail account in the Windows Mail app:

  • Open the Mail app on your computer.
  • Click the Add account button.
  • Choose Advanced configuration from the list of options.
  • Select E-mail on internet from the next screen.
  • Enter Gmail as the name of your account.
  • Enter your name in the Your name field.
  • Enter imap.gmail.com:993:1 as the incoming mail server.
  • Select IMAP4 as the account type.
  • Enter your email address in the User name field.
  • Enter your Google account password in the Password field.
  • Enter smtp.gmail.com:465:1 as the outgoing mail server.
  • Check the next four boxes.
  • Click the Open session button to complete the setup process.

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About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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