How to fix "Error 0x800701AA: The cloud operation was not completed" in Windows?

Question

Issue: How to fix "Error 0x800701AA: The cloud operation was not completed" in Windows?

Hello. I wanted to download some folders from my work OneDrive account to an external hard disk. However, when I tried I received the “Error 0x800701AA: The Cloud operation was not completed before the time-out period expired” message. Is there a way to fix this issue?

Solved Answer

The error “0x800701AA: The Cloud operation was not completed” is a common issue that can occur when trying to access and download shared files from OneDrive. This error message can appear for a variety of reasons, such as problems with the user's internet connection, issues with the OneDrive service, or problems with the device being used to access the files.

The error can be frustrating if the shared files are important for work or other important tasks. There are a few potential solutions that users can try if they encounter this error message. For example, users can try restarting their devices, checking their internet connection, or making sure that the OneDrive app is up to date.

In some cases, the error may resolve itself after a short period of time, so users may also want to try waiting and trying again later. If the problem persists after trying these simple solutions, you can find 6 other steps in this guide that should help you fix “Error 0x800701AA The cloud operation was not completed” in Windows. Keep in mind that the manual troubleshooting process can take a while.

If you want to avoid it, you can try using an automatic maintenance tool like ReimageMac Washing Machine X9. It can fix most system errors, BSODs,[1] corrupted files, registry[2] issues, or clear cookies and cache.[3] Otherwise, follow the step-by-step instructions below.

Error 0x800701AA The cloud operation was not completed

Method 1. Check Space

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Right-click on the partition with OneDrive (usually C drive) and choose Properties from the context menu
  • Check if there is enough space in the drive
  • If not, right-click on the OneDrive icon in your taskbar and choose Settings

Check Space

  • Head over to the Account section and click on the Unlink this PC button
  • Login to OneDrive to select another location to sync files and the local OneDrive folder

Method 2. Fix Corrupted System Files

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Fix Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Method 3. Install Windows Updates

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Click Settings from your start menu and click Update & Security
  • Choose Windows Upgrade from the left panel and click the Check for updates button, and then your computer will check for, download, and install any updates found

Install Windows Updates

Method 4. Reset OneDrive

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Open the Run dialog box by pressing the Windows key + R
  • Type the following text inside and click Enter:

%localappdata%\Microsoft\OneDrive\OneDrive.exe /reset

  • If Microsoft OneDrive does not launch on its own after the process is completed, open the Run dialog again
  • Enter the following command and hit Enter:

%localappdata%\Microsoft\OneDrive\OneDrive.exe

Reset OneDrive

  • Once done, check if you can access the files

Method 5. Map a SharePoint Document Library as a Network Drive

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Launch your browser and head over to the official Microsoft OneDrive login page
  • Access the library containing the targeted files

Map a SharePoint Document Library as a Network Drive

  • Copy the URL of the document from the search bar on your clipboard by pressing Ctrl + C keys
  • Click on the File Explorer icon in the search bar to launch the program
  • Right-click on Network from the left pane and choose Map network drive from the context menu
  • Next, click on Connect to a Web site that you can use to store your documents and pictures in the following dialog
  • Hit Next in the following dialogs till you reach the Specify the location of your website dialog
  • Paste the location that you copied earlier in the text field under the Internet or network address
  • Click Next.
  • Enter a name for the location and hit Next > Finish
  • Type Powershell in the search menu of the taskbar and click on Run as administrator
  • Type the command listed below and hit Enter to execute it:

{

$_.FullName

Get-Content -Path $_.FullName -first 1 | Out-Null

}

  • Restart your computer

Method 6. Reinstall OneDrive

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Uninstall OneDrive from your system
  • Press Windows key + R to launch the Run box
  • Type %userprofile%, and click OK
  • Show hidden files and folders in File Explorer
  • Open the AppData folder and then open the Local folder
  • Rename the OneDrive folder

Reinstall OneDrive

  • Open the Microsoft folder and rename the OneDrive folder inside it
  • Click Windows Search and type Credential Manager
  • After opening the Credential Manager, select Windows Credentials
  • Scroll down and remove the virtualapp/didlogical and SSO_POP_Device credentials
  • Restart your computer
  • Download the OneDrive setup file. Now, run the installer file to install OneDrive on your system

Repair your Errors automatically

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Protect your online privacy with a VPN client

A VPN is crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speeds. The best solution for your ultimate privacy is Private Internet Access – be anonymous and secure online.

 

Data recovery tools can prevent permanent file loss

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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