Issue: How to fix Error Code 0x80070424?
Hello. I need some help. I was browsing the web and, suddenly, I saw a blue screen and a popup which claimed that some unusual activity was detected on my machine and that I need to call some support at (0808) 273 5268. What do I do? I never seen something like that before – when my computer used to crash with blue screen it would reboot and somehow fix itself and never would be stuck like this. What should I do?
Error Code 0x80070424 pop-up is a scam that you may look like a legitimate Windows Blue Screen of Death error at first glance. However, if you look closely, you should see that the notification is shown on Google Chrome, Mozilla Firefox, Internet Explorer, Opera, etc., which means that 0x80070424 error is not coming from the operating system, but rather from the within the browser (to be more precise, a webpage).
Initially, BSODs are critical errors that Windows encounter from time to time. While some might be fixed automatically after a system reboot, others might indicate a severe problem, such as hardware corruption. Those who are less tech-savvy might immediately assume that the worst is about to happen, and that is what crooks behind 0x80070424 pop-up scam are counting for.
Since Error Code 0x80070424 pop-up is a technical support scam, its main goal is to scare you into believing that your system is in danger and urgently needs fixing – this is a simple social engineering trick. In case you call the malicious actors, they will try to convince you to allow remote access to your computer or will make you install malicious software and claim that you need to pay a fee for bogus support services. Keep in mind that. In a legitimate 0x80070424 error message, Microsoft would never provide contact numbers to fix issues for you.
Typically, a malicious website that shows error code 0x80070424 is encountered by accident while browsing the internet, or after being redirected by adware. These potentially unwanted programs travel within software bundle packages and are distributed on third-party freeware sites. Due to a deceptive distribution technique, PUPs may sneak into the system without users' noticing. Once inside, adware changes web browser settings and starts an unwanted activity, which may include:
- new tab URL and the homepage set to and unknown address;
- a customized search engine redirects all search results that are filled with sponsored links;
- browser redirects to suspicious, scam, phishing, or even malware-laden sites;
- unknown extensions, add-ons, or other potentially unwanted programs installed without permission;
- web browser operates sluggishly, etc.
As long as ad-support software remains on the system, web browser behavior will remain erratic, and you will be at risk of encountering malicious or scam websites. Thus, to fix 0x80070424 error once and for all, you would have to uninstall PUPs from your system and then reset all the installed web browsers.
Initially, 0x80070424 (ERROR_SERVICE_DOES_NOT_EXIST) error is legitimate – it is one of the error code numbers assigned by Microsoft in order to make users more comfortable to troubleshoot issues. This particular problem is related to Windows Update and Background Intelligent Transfer (BIT) service components and has nothing to do with “usual activity” crooks are referring to within the fake alert.
Protip: if you found your system to be unstable or you often encounter BSODs, or you can't fix 0x80070424 or similar error, you should scan your machine with Reimage, it can help you to resolve many Windows issues automatically. This is especially useful for less tech-savvy individuals.
How to fix Windows Firewall Error Code 0x80070424?
Windows Firewall Error Code 0x80070424 might indicate Zero Access Trojan infection, which is particularly dangerous. In this case, you would receive a legitimate error from your Firewall, which would state:
Windows Firewall can't change some of your settings. Error code 0x80070424
The malware is a rootkit that is particularly hard to get rid of. If you encountered such a pop-up message via the Firewall, it is legitimate, but it is caused by Zero Access. For more information about the infection and ways of dealing with it, please visit the following article.
How to fix Error Code 0x80070424 (scam)?
There is no need to fix error code 0x80070424 per se, as it is not a legitimate error. In this guide, we will provide methods on how to get rid of the unwanted applications comprehensively and also reset all the installed browsers to ensure that none of the unwanted activity would return.
Step 1. Remove potentially unwanted programs via Control Panel
To get rid of potentially unwanted applications such as adware, you should access the Control Panel and uninstall all the suspicious software. If you cannot exit the 0x80070424 pop-up by closing down the web browser, you should first terminate its process via the Task Manager:
- Press Ctrl + Shift + Esc to open the Task Manager
- Locate your web browser (for example, Google Chrome), right-click and select End Task
- Type in Control Panel into Windows Search and hit Enter
- Go to Programs > Uninstall a program
- From the list, select a suspicious app, right-click on it and then pick Uninstall
- Proceed with on-screen instructions to finish the process
Step 2. Scan your computer with anti-malware software
If you cannot locate or do not know which apps should be included in the Programs & Features section, you can simply use anti-malware software and perform a full system scan. There are plenty of free anti-malware tools on the market, such as Malwarebytes, although you can also use a built-in Windows Defender instead:
- Type in Security into Windows search and pick Windows Security
- Select Virus & Threat protection
- Click on Scan options
- Select Full scan and click Scan now
Step 3. Reset your web browsers
Resetting browsers is often equally as important as removing adware from the system. In fact, the reason for redirects and other suspicious activity might be a browser extension.
- Open Chrome and select Menu > Settings
- Scroll down and pick Advanced
- In the Reset and clean up section, select Restore settings to their original defaults
- Confirm with Reset settings
- In Firefox browser, pick Menu > Help
- Select Troubleshooting Information
- Click on Refresh Firefox…
- Proceed with Refresh Firefox
- In Internet Explorer, click the Gear icon
- Select Internet Options and click on Advanced tab
- Pick Reset
- Select Delete personal settings and click Reset
- Open MS Edge and select Menu > Privacy & security
- Under Clear browsing data, pick Choose what to clear
- Select everything but passwords and click Clear
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