How to Fix Error Code 0xc180010c-0xa0019 on Windows?

by Olivia Morelli - -


Issue: How to Fix Error Code 0xc180010c-0xa0019 on Windows?

I’ve downloaded Windows 10 Media Creation tool, but when trying to run it, I receive an error 0xc180010c-0xa0019. Could someone guys please help? I’m running Windows 7 currently, but want to upgrade to Windows 10. Thanks.

Solved Answer


0xc180010c-0xa0019 is an error code showing up for users who attempt to download Windows 10 Media Creation Tool and save it to the computer and/or USB device. In some rare cases, the same bug check may emerge when trying to install Anniversary Update or cumulative updates. In most of the cases, the error prevents Windows 7 users, both desktop and laptop, from downloading and installing Windows 10 install to a USB device, which is very disappointing both for the user and for the Microsoft. However, the company doesn’t seem to be doing a lot about this issue yet because the number of people encountering 0xc180010c-0xa0019 bug increases, but the appropriate solution hasn’t been provided anywhere. The tips we will provide below are not approved by Microsoft but can be practiced safely as they cannot cause damage to your PC or laptop.

How to Fix Error Code 0xc180010c-0xa0019 on Windows?

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If you are encountering the same issue, then, first of all, check if your USB device has enough free space (at least 4GB). If the storage is sufficient, then you should try to disable your anti-virus. There’s no secret that anti-virus software tends to conflict with other programs, so click on its icon on the taskbar and select Disable. Don’t forget to terminate its process/-es via Task Manager before that. If disabling anti-virus did not solve the problem, try to disable all peripherals from your PC/laptop leaving only a mouse and keyboard plugged in. Then try to download Windows 10 Media Creation tool and save it to your device. NOTE: make sure that you select the right partition.  If these simple steps did not help, refer to the tips provided below.

Tip 1. Perform a Clean Boot

Windows 7:

  • Log on to the administrator account.
  • Click Start, type msconfig.exe in the Windows search and hit Enter.
  • Open General tab and click Selective startup.
  • Uncheck Load startup items box.
  • Then open Services tab and mark Hide all Microsoft services box.
  • Select Disable all and click OK.
  • Finally, reboot the system.

Windows 10:

  • Click Win key and type msconfig.
  • Click System Configuration and open Services tab.
  • Mark Hide all Microsoft services box and select Disable all.
  • Open Startup tab and click Open Task Manager.
  • Click on each startup item and select Disable.
  • Close Task Manager and click OK on the System Configuration window.
  • Reboot the system.

After that, try to download the Windows 10 Media Creation Tool.

Tip 2. Run Registry Editor

  • Click Start and type regedit in the search box.
  • Select Registry Editor.
  • Using the left pane, navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade.
  • Right-click on the right side of the window and go to New -> DWORD (32-bit) value.
  • Rename the value to AllowOSUpgrade.
  • Double-click on the newly created value and change its value to 1 with the hexadecimal base.
  • Close Registry Editor and try to install Windows 10 Media Creation Tool again. 

Tip 3. Runs DISM and SFC tools

  • Click Win key + X and select Command Prompt (Admin).
  • Type sfc /scannow command and press Enter.
  • Then type the following commands and hit Enter after each of them:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth
  • Close Command Prompt and reboot the system.

Tip 4. Scan the system with a professional anti-virus

For this purpose, we recommend using Reimage. This utility is multifunctional as it has a built-in anti-virus features but primarily works as an optimization tool, which is capable of fixing damaged system files, registry issues, corrupted applications, and similar problems that may be preventing downloading Windows 10 Media Creation Tool and, therefore, triggering 0xc180010c-0xa0019 error.

Repair your Errors automatically team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

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If you failed to fix your error using Reimage, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Reimage - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.

Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Olivia Morelli
Olivia Morelli - PC & Mac repair expert

Olivia Morelli is a young, but a perspicacious IT expert who is currently just a year away from a Bachelor’s Degree in Software Systems. Her primary passion is cyber security, however, thanks to her detailed understanding of computer networks, operating systems and hardware, she can find a fix for any PC or Mac issue...

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