How to fix Error Code HT201169 on Mac OS X?

Issue: For the past couple of days, my Mac’s been dropping the Error Code HT201169. It announces that some serious problem has occurred on my PC, but I had no problems with it before. I think someone’s trying to scam me. How can I fix this error and some peace of mind already?

Solved Answer

Error Code HT201169 is not a legitimate Mac OS error. The warning messages that inform about it are generated by a potentially unwanted program, typically, an adware that affiliates with some fraudulent parties which engage in online crime. Adware helps redirect the victims to the malicious domains, turning them directly into the hands of Tech Support scammers. On these sites, the users are immediately subjected to a form of scare tactics, when the browser window is simply bombarded fraudulent dialog boxes displaying words ”Critical Security Warning!”. In these messages, scammers continue to explain that the victim’s computer has been infected with a severe infection and that the only way to save files, login information and banking credentials stored on it is to call the Apple technicians on the toll-free helpline +1-888-225-6662 and allow them to fix the computer remotely. Unfortunately, such repair can easily end up in even more damage, as this number actually connects users to the online scammer. If you’re on the phone with the culprits, you should hang up immediately and by no means grant them access to your computer. If you have already given this permission, you should cut the connection immediately and launch the antivirus scan. If you have no access to the sophisticated antivirus software such as MacKeeper, you can also try to remove the virus manually. Follow recommendations below to carry out the process safely.

How to fix Error Code HT201169 on Mac OS X?

Before you can take any actions towards Error Code HT201169 removal, you should close the browser and terminate the annoying pop-ups. If the virus prevents you from closing the browser, press Command + Option + Escape to access Force Quit Applications panel. When the dialog shows up, in the list of running programs select Google Chrome and click “Force Quit” below.

When it comes to the virus removal, there are several things to consider. First, you should keep in mind that there is no specific program that could be related to the Error Code HT201169 virus. Thus, you will need to go through the list of recently installed programs manually and look for programs that look unfamiliar. Investigate such applications closer and remove them from your computer if you suspect they might be malicious. Below you will find step-by-step instructions that will help you remove Error Code HT201169 from your PC:

  1. Click on the Finder icon in the control dock on the bottom of your screen
  2. In the new window select “Applications” located on the right-hand sidebar
  3. Search the list of applications for potentially malicious files and when found, right-click the desired icons and select “Move to Trash” from the drop-down menu. You can also simply drag the icon of the application directly to the trash catalog on the control dock.
    Delete the program from your Trash catalog by right-clicking it and selecting “Delete permanently…”
  4. Restart your device.

To make sure no malicious components are left installed on your browsers, go through each individual application delete all the suspicious toolbar, add-ons, extensions you can find. Then reset browsers following official recommendations.

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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