How to Fix ESRV.EXE – Application Error (0xc0000142) on Windows 10?

by Ugnius Kiguolis - -


Issue: How to Fix ESRV.EXE – Application Error (0xc0000142) on Windows 10?

Hi! I’ve installed Creators Update using Windows Update Assistant a couple of weeks ago. Everything went smooth except several minor bugs that I’ve easily resolved. However, today when I started my PC and logged in, I received an error message saying ESRV.EXE – Application Error. I don’t know what it means, so I simply closed the error message, but it soon reappeared. Could you please help?

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Solved Answer


ESRV.EXE – Application Error (0xc0000142) has aroused various discussions on IT forums and blogs. There are hundreds of people whose computers are affected by this bug, and the biggest problem is that there are no official fixed provided yet. Nevertheless, it seems that ESRV.EXE – Application Error is not that tough as it may appear. The original esrv.exe file belongs to Sony Corporation and works as an integral part of VAIO Care software. However, the current ESRV.EXE error is not related to Sony. The location of the problematic esrv.exe file is C:\Program Files\Intel Driver Update Utility\SUR\x64, so it seems that the problem is related to Intel Driver or rather its updates. Therefore, to fix ESRV.EXE – Application Error (0xc0000142), it’s advisable to uninstall Intel Driver Update Utility or Update Intel(R) Driver Update Utility 2.7.2.

ESRV.EXE – Application Error
The application was unable to start correctly (0xc0000142). Click OK to close the application

If it turns out that the 0xc0000142 error is not related to the Intel Driver and its updates, we would strongly recommend scanning the system with a professional anti-malware. It has been found that the technical security rating of the Esrv.exe file is 30%, what means that the name of this executable file can be misused by hackers to conceal serious viruses. Anyway, here’s the methods that we suggest trying:

Update Intel Driver Update Utility

As we have already pointed out, the culprit of this issue may be Intel Driver Update Utility, which is located at C:\Program Files\Intel Driver Update Utility\SUR\x64. Therefore, to fix Esrv.exe – Application Error (0xc0000142) error we would strongly recommend updating the above-mentioned utility and checking if that helps.

  • Press Windows key and type Intel Driver
  • Find Intel Driver Update Utility on the search results and launch it.
  • If it hasn’t been upgraded yet, the program should automatically deliver an update to version.
  • Click Update button.
  • Reboot your PC.

Uninstall Intel Driver Update Utility

  • Open Task Manager and terminate the Intel Driver Update Utility process, including Esrv.exe file.
  • Right-click on Windows key and select Control Panel.
  • Open Programs and Features applet and locate Intel Driver Update Utility.
  • Click it and select Uninstall.
  • Once done, reboot your PC.

NOTE: many people wondered if the Intel Driver Update Utility removal won’t affect system’s performance. The answer is no. Windows 10 has an automatic updates feature, which will keep Intel Drivers up to date.

Check Proxy Settings

  • Click Windows key, type cmd, and press Enter.
  • Right-click on the search results and select Run as Administrator.
  • When the Command Prompt opens, type netsh winhttp show proxy, and press Enter.
  • If the Command Prompt did not show any errors, it means that there are no problems related to Proxy.

Remove malicious programs

If Esrv.exe – Application Error (0xc0000142) error showed up unexpectedly, open Task Manager and check how many Esrv.exe processes are running on it. If you have found several processes running, it may be a sign that the system is infected with a malicious virus disguised under Esrv.exe file name. In this case, terminate Esrv.exe processes and perform a full scan with a reputable anti-malware. We would highly recommend using Reimage.

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About the author

Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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