How to fix Event 2545 "Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider"?

Issue: Hello. After the recent upgrade to Windows 10, I have an issue with a random even error. I have no idea what is this Event 2545 “Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider” about and how to solve it. I got this error a few times already, even though the computer runs as before. What is this?

Solved Answer

Event 2545 can be the error indicating the problem with the particular MDM of Windows and cause recurring errors. The issue can report that there is a problem, but the diagnosis is needed and can be crucial here. However, it is clear that particular updates can be triggers for these problems.

Users have reported the particular event and the error message with this “Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider” indication.[1] It is common to have problems with the machine after the Windows operating system update.

Buggy or faulty upgrades are pretty common because new releases can sometimes be launched too soon and not perfected fully. There are various vulnerable parts that can be affected by the failure of processes on the machine. Checking for the upgrade release that is supposed to solve some of the issues can affect the general performance of the PC.[2]

Event 2545 “Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider” issues can be related to specific problems with the MDM server and missing sections or logs. Files on the system might get corrupted or even damaged by intruders[3] that find their way into the machine or when particular processes fail.

It is possible to check for the issues that could potentially lead to these problems and errors. Tools like FortectMac Washing Machine X9 can check for affected or corrupted files and system data. The particular system scan can also act as the fix for some of the problems like this Event 2545 “Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider” error.

Some of the fixes are related to managed devices, so it is important to know if the machine is in the domain environment. Other solutions can be related to the buggy update that your machine has gotten recently; reversing those procedures might help.

Event 2545 error

1. Check for issues with the Update

  • Type Troubleshoot in Windows search and hit Enter.
  • Click Additional troubleshooters on the right.
    Additional troubleshooting
  • Scroll down to find Windows update and click it.
  • Click Run the troubleshooter.
  • Apply the offered suggestions and restart your computer.

2. Reset the installation

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  • You can perform the Repair install or Clean install with the installation disc.
  • The press Power button and then press any key to prompt the system’s startup using CD, DVD or USB drive.
  • Then using the arrow keys go to the option Boot and then press Enter.
  • After that, find CD, USB flash drive, or DVD under the Boot list and change its place from down below to the top using the arrow keys.
  • Once done, hit Enter.
  • Press F10 key to save the changes.
  • When the confirmation window shows up, click Yes and wait for the system to restart.
  • Select the language that you prefer, time, currency, keyboard, and other settings, and then press Next.
  • Select Repair your computer option and wait for the System Recovery Options to open.
  • Choose the Windows installation drive, and press Next.
  • Click Startup Repair option and wait for the process to complete.

3. Contact the Microsoft Agent

Sometimes issues are related to other triggers, and you need more serious help from professional technicians. You might have an issue with restrictions and activation servers, so a support agent can help find the reason and remotely apply the solution. Try to contact support via the official contact page, for example.

4. Get the MDM Diagnostic Information log

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  • On your managed device, go to Settings.
  • Locate Accounts and then hit Access work or school.
    Account info
  • Click your work or school account, then click Info.
    Access to work
  • At the bottom of the Settings page, click Create report.
  • A window opens that shows the path to the log files. Click Export.
  • In File Explorer, navigate to c:\Users\Public\Documents\MDMDiagnostics to see the report.
    Logs folder

Then these logs can be examined to determine the issues with MDM servers and other problems with managed devices.

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Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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