How to Fix “Ffmpeg.exe has stopped working” Error on Windows?

by Julie Splinters - -

Question

Issue: How to Fix “Ffmpeg.exe has stopped working” Error on Windows?

“Ffmpeg.exe has stopped working” pop-up on Firefox. I’ve been using the web browser for so long without any issues, but about a week ago it has started displaying this pop-up message. It shows up about every minute, several times one by one. Is it a virus? Does it indicate a system/browser error? Could you please help? Thanks in advance!!!

Solved Answer

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Ffmpeg.exe is a Windows file, which is associated with the Pinnacle Studio Version 12 owned by Avid Company. While it’s a legitimate system file, people often complain about high CPU usage by Ffmpeg.exe and an error message “Ffmpeg.exe has stopped working,” which tends to show up on Mozilla Firefox or Google Chrome. Typically it emerges when a PC owner attempts to access a random website, download application, log in to Facebook, Gmail, and other circumstances. According to experts, “Ffmpeg.exe has stopped working” error may be triggered by a virus infection, corrupted ffmpeg.exe file, malicious plug-in injected into a web browser, and similar. It’s a very irritating piece of bug, which may prevent you from web browsing normally. Luckily, Windows experts have recently found out and shared the methods explaining how to fix “Ffmpeg.exe has stopped working” error on Windows 10. Here’s what you have to do:

Method 1. Remove Ffmpeg.exe

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The first method that you have to fix “Ffmpeg.exe has stopped working” error on Firefox is related to the removal of Ffmpeg.exe file. As we have already pointed out, the Ffmpeg.exe file may be damaged due to the virus infection, so we would highly recommend you to scan the system with a professional anti-malware, such as Reimage.  Before removing this file, we would recommend creating a System Restore Point. After that, do the following:

  • Click Start and type ffmpeg.
  • Right-click on the file and select Open File Location.
  • The file should be located in the folder of Mozilla Firefox. To stop “Ffmpeg.exe has stopped working” pop-up from appearing, move the Ffmpeg.exe file from it either to your desktop or another location.
  • After that, reboot your PC.

Method 2. Run sfc /scannow and DISM tool

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Click Win key + X and select Command Prompt (Admin).
  • Type sfc /scannow command and press Enter.
  • Then type the following commands and hit Enter after each of them:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth
  • Close Command Prompt and reboot the system.

Method 3. Reset web browser

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Mozilla Firefox:

  • Open Mozilla Firefox, go to its menu (click on three bars in the top right corner of the window), find Add-ons, and select Extensions.
  • Here try to find all browser extensions that you are not familiar with and that look suspicious. Click Remove next to extensions that you do not want to keep.
  • It is very important to check whether this dubious adware hasn‘t replaced your default start page or search engine. For that, open Mozilla Firefox anew, go to Options and select General.
  • If your homepage is Google, Bing, Yahoo or another that you have set by yourself, everything is OK. If, however, you see these default settings were changed without your permission, make sure that you reset the settings by clicking Restore to Default or entering your preferred Homepage URL.
  • Reset your browser. Again, open Firefox menu, go to Troubleshooting Information and then click Reset Firefox.
  • When a pop-up message asking to confirm your choice appears, click Reset Firefox again.

Google Chrome

  • Open Google Chrome, click on three-bar button at the top right corner (Menu button) and go to ToolsExtensions.
  • Look for suspicious browser extensions and eliminate them by clicking on Trash icons next to them.
  • Open menu again, then go to Settings. Find On startup part, and click Set pages next to Open a specific page or a set of pages option.
  • Remove suspicious websites by clicking on X next to them, and then enter an URL of the site that you would like to set as your homepage.
  • Then go to MenuSettingsManage Search engines.
  • When Search engine window shows up, remove all suspicious entries and leave only the search engine that you would like to use on a daily basis.
  • Reset Google Chrome. Go to MenuSettings, then click on Reset Browser Settings button at the bottom of the page.
  • Once Reset browser settings window appears, click Reset to confirm your choice.

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.

 

Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

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About the author
Julie Splinters - Computer optimization specialist

When it comes to computer optimization, Julie Splinters is the expert. Whether it is a slow smartphone, Windows, Mac or Linux operating system, she will find a solution within minutes.

Contact Julie Splinters
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