How to fix KB5023775 fails to install in Windows 11?

Issue: Hi, I tried to install the latest Windows 11 update, KB5023775, but it keeps failing. Any idea how to fix this issue? I would appreciate any tips. All the previous updates are installed on my system.

Solved Answer

Windows updates are shipped regularly to users and applied automatically, usually without user intervention. However, sometimes an update might fail to install, which can cause frustration and inconvenience for users. One such update that has been causing installation issues is the Windows 11 update KB5023775.

KB5023775 is an update for Windows 11 Insider Preview, which was released on March 16, 2023. Windows Insider program is a program that allows users to test out new features and updates before they are released to the general public. It is meant for people who are interested in testing out new features and providing feedback to Microsoft. The program is free to join and open to anyone who meets the eligibility criteria.

The KB5023775 update was meant to introduce several new features to Windows 11 Insider Preview, including live captions in more languages, updated touch keyboard settings, and improvements to the Windows Management Instrumentation (WMI) group policy service.

Despite its promised benefits, some users have been experiencing issues installing the update. There are several reasons why KB5023775 might fail to install, including corrupted system files, insufficient disk space, or problems with the Windows update service. Other possible causes include incompatible or outdated drivers, conflicting software, or malware.

While Windows updates are usually seamless and trouble-free, an update might occasionally fail to install, as is the case with the KB5023775 update for Windows 11 Insider Preview. If you are experiencing issues with installing this update, there are several potential causes, but fortunately, solutions are available.

How to fix KB5023775 fails to install in Windows 11?

Check out our list of solutions to common Windows update problems to learn how to fix these and other update-related issues. Before proceeding, we recommend trying an automatic solution by scanning the system with FortectMac Washing Machine X9, which can easily replace damaged or corrupted Windows files, clear the system of junk, and repair malware-caused damage.

Fix 1. Run Windows Update Troubleshooter

If you have trouble with Windows updates, you should always start with the troubleshooter. Here's how:

  • Open Settings and go to the System section.
  • On the right side of the window, click Troubleshoot.
  • Select Other troubleshooters.
  • Here, pick Windows update and click Run.
  • Continue using on-screen instructions and, once done, restart the PC.

Run the troubleshooter

Fix 2. Repair corrupted files

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To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • Click on the Start button, type cmd in Windows search.
  • Right-click on Command Prompt and pick Run as administrator.
  • When User Account Control shows up, click Yes.
  • Use the following command lines, pressing Enter after each:
    sfc /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
  • Restart your device.


Fix 3. Reset Windows Update Components

  • Open Command Prompt as administrator, as explained before.
  • In the new window, copy and paste the following commands, pressing Enter after each to execute them:
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*”
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
  • Restart your computer.

Reset Windows Update Components

Fix 4. Disable or uninstall third-party security software

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To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

If you are experiencing unexpected malfunctions on your system, it is important to check for malware, as it may be the cause. However, it should be noted that third-party security software can also cause issues for Windows users, and update failures are among the most common problems encountered.

When you install third-party security software, it alters the way your operating system functions. Certain processes are routed through the application first to ensure their safety. We have observed numerous cases where users cannot update their systems due to the presence of anti-malware programs on their devices. As a result, users may need to uninstall the application or temporarily disable it to attempt the update once again.

Fix 5. Check your disk for errors

Sometimes the update might not go through because of disk errors. You can check it using the following method:

  • Open Command Prompt as administrator once again and run the following command:
    chkdsk c: /f
  • Note: if you are using an SSD, use the following command instead:
    chkdsk c: /f /r /x
  • Reboot your system.

Check disk

Fix 6. Perform in-place upgrade

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Make sure you disconnect all the unnecessary peripherals, leaving just the mouse and keyboard, before proceeding.

  • Visit the official Microsoft website and download the Windows installation media.
  • Double-click the installer and select Yes when UAC shows up.
  • Agree to the terms and click Next.
  • Select Upgrade this PC now and select Next.
  • Windows will now download all the necessary files – it might take some time.
  • Agree to the terms once again and click Next.
  • Before installing, ensure you are happy with your choices (otherwise, you can click the Change what to keep option).
  • Click Install to begin the upgrade process.

Perform in-place upgrade

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If you failed to fix your error using FortectMac Washing Machine X9, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Fortect - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Mac Washing Machine X9 - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Fortect malware removal tool.To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 malware removal tool.

Prevent websites, ISP, and other parties from tracking you

To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.


About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

Contact Gabriel E. Hall
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