How to fix Microsoft Edge crashing when trying to print?

Question

Issue: How to fix Microsoft Edge crashing when trying to print?

For some time now, I have experienced difficulty in printing from Edge. Although the preview page opens and the waiting icon spins for an extended period of time, no progress is made. Nevertheless, other applications do not seem to be facing this issue, and several browsers are able to successfully print without error. I'd appreciate any advice.

Solved Answer

Microsoft Edge is a web browser developed by Microsoft. It was first released in 2015 as a replacement for Internet Explorer and is now available on Windows, macOS, iOS, and Android. Edge is designed to be a fast and efficient browser, with features such as a reading mode, Cortana integration, and an annotation tool.

To print a webpage in Microsoft Edge, you can use the keyboard shortcut “Ctrl + P” or by clicking on the three dots in the top right corner of the browser, then select “Print” from the drop-down menu. This will open the print dialog box, where you can select your printer, choose the number of copies, and adjust other settings, such as page layout and margins. Additionally, you can also use the “Print to PDF” option to save a webpage as a PDF document, which allows you to read it offline or share it with others easily.

Unfortunately, using both methods proved to be difficult for some users, as they said that Microsoft Edge crashes whenever they try to print any document from the web. In some cases, the browser freezes when the printing icon spins, while others claim that the app straight out crashes whenever they initiate the process.

There are a few reasons why Microsoft Edge might crash when trying to print a webpage. Some possible causes include the following:

  • Bugged[1] account login;
  • Faulty extensions or add-ons;
  • Printer drivers;[2]
  • Corrupted or damaged system files.

How to fix Microsoft Edge crashing when trying to print?

It is important to note that these are just some examples, the specific cause of the crash might vary. Thus, we provided several methods to fix Edge crashing when trying to print issue below. We recommend you scan your system with ReimageMac Washing Machine X9 PC repair software if you want a speedy solution for all types of typical Windows problems.

Fix 1. Log in and out of your Microsoft Account in Edge

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One of the simplest ways that helped many people was to log out of their accounts and clear data.

  • Click on your Profile picture and select Profile settings.
  • In your Profile section, click Sign out.
  • You will be asked whether you want to clear favorites, history, and other browser data from the device – mark it and click Sign out.
  • Next, log back into your account and sync all your data – your passwords, favorites, and history should be back.
  • Try printing again.

Relog your Microsoft account

Fix 2. Restart the Print Spooler service

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If you are having trouble when trying to print from Microsoft Edge, you should restart Print Spooler service. If it's not running, change the startup options to automatic.

  • Type in Services in Windows search and press Enter.
  • Scroll down until your find Print Spooler.
  • Right-click it and select Restart.
  • If the service is not running, double-click it to open Properties.
  • Under Startup type, select Automatic from the drop-down menu.
  • Click Start, Apply, and OK.

Restart Print Spooler service

Fix 3. Run SFC and DISM

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Corrupted Windows system files might be causing the issue. Try running SFC and DISM via elevated Command Prompt:

  • Type cmd in Windows search.
  • Right-click on Command Prompt and pick Run as administrator.
  • When User Account Control shows up, click Yes.
  • Use the following command lines, pressing Enter after each:
    sfc /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
  • Restart your computer.

SFC and DISM

Fix 4. Uninstall faulty Windows update [if applicable]

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Type Control Panel in Windows search and hit Enter.
  • Select Programs > Uninstall a program.
  • Pick View installed updates on the left.
  • From the list, uninstall the most recent Windows update by right-clicking it and selecting Uninstall.
  • Next, you should pause the updates until the issue is fixed. To do that, type in Updates in Windows search and press Enter
  • Here, click Pause updates for 7 days. In Windows 11, you can choose a longer timeframe.

Uninstall Windows updates

Fix 5. Uninstall extensions and add-ons [if applicable]

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Open the MS Edge browser and click the Extensions button at the top-right.
  • Select Manage Extensions.
  • From here, you can either Disable extensions by clicking the toggle switch button or remove them by clicking Remove.

Uninstall extensions

Fix 6. Reinstall Printer drivers

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If your printer driver is malfunctioning, it could cause Microsoft Edge to crash when trying to print. Typically, reinstalling drivers can fix the issue in such cases.

  • Right-click on Start and pick Device Manager.
  • Expand the Print queues section.
  • Right-click on your printer and select Uninstall device.
  • Pick Delete the driver software for this device option and click Uninstall.
  • Follow on-screen instructions and restart your system once prompted.

You can download the newest printer driver in several ways – using DriverFix being one of the easiest methods. Alternatively, you can go to the device manufacturer's website and download drivers from there. In some cases, initiating Windows updates and installing optional updates can suffice.

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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