Question
Issue: How to fix Microsoft Office error 30015-28 in Windows?
Hello, I hope you will be able to help me. I've been encountering Microsoft Office error 30015-28 in Windows recently. I've been trying to install updates or even reinstall Office, but this error keeps popping up.
Solved Answer
Microsoft Office is a collection of productivity applications used for a variety of tasks, including word processing, spreadsheet management, and presentation production. While Microsoft Office provides extensive capabilities, certain users may face difficulties during the installation or update process.
Error code 30015-28 is a common issue that consumers encounter when attempting to update or install Microsoft Office on Windows PCs. This problem can be caused by a number of factors, including a defective initial installation of Office, defects in the Office apps, or network connectivity issues.
If you experience error 30015-28, there are numerous methods you may try to resolve the issue. First, confirm that your Microsoft Office installation was error-free. You can confirm this by reviewing the installation logs or attempting to fix the Office installation using the Control Panel.
It may also be useful to check for any known flaws or compatibility issues with the individual Office applications you are attempting to install or update. Microsoft frequently releases patches and updates to fix such issues, so keeping your Office products up to date can help reduce such errors.
Furthermore, network connectivity problems can also contribute to error 30015-28. Verify that your internet connection is stable and that no firewall or proxy settings block communication with Microsoft's servers.
In some cases, a trustworthy PC repair program, such as FortectMac Washing Machine X9, can automatically detect and resolve main Windows issues that may be causing the Office error code 30015-28. These tools can help to streamline the troubleshooting process and fix issues more efficiently.
Fix 1. Update Office
New updates often contain bug fixes and patches that address known issues.
- Open any Office application, such as Word or Excel.
- Click on File.
- From the file menu, select Account.
- Under Product Information, locate and click on Update Options.
- From the dropdown list, select Update Now. The program will then check for available updates and install them.
Fix 2. Run Windows store apps and network troubleshooters
Running the Windows Store apps troubleshooter can identify and fix any problems with Microsoft Store apps, including Office. Similarly, the network troubleshooter can detect and resolve network-related issues that may be affecting Office updates.
- Type troubleshoot in Windows search and press Enter.
- Click on Troubleshoot settings from the search results.
- Go to Additional troubleshooters/Other troubleshooters.
- Scroll down and click on Windows Store Apps.
- Click on Run the troubleshooter/Run and wait for the process to complete.
- Repeat with Network and Internet troubleshooter.
In Windows 10 run Network troubleshooter as follows:
- Right-click on Start and pick Settings.
- Go to the Network & Internet section.
- On the right side, find the Advanced network settings section.
- Click Network troubleshooter, specify the problem, and wait till the scan is finished.
- When done, apply all the recommendations.
Fix 3. Repair corrupted files
System File Checker (SFC) and Deployment Imaging Service and Management (DISM) scans can repair corrupted system files.
- Type cmd in Windows search.
- Right-click on the Command Prompt result and select Run as administrator.
- When the UAC window pops up, click Yes.
- In the Command Prompt window, paste the following command and press Enter:
sfc /scannow - Wait for the scan to complete.
- Once the SFC scan is finished, run the following set of DISM commands, pressing Enter after each one:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth - After completing the DISM commands, restart your device.
Fix 4. Perform Office repair
Repairing the Office installation can fix any corrupted files or settings that may be causing error 30015-28.
- Type Control Panel in Windows search and press Enter.
- Select Programs > Programs and Features.
- Select Microsoft Office and click on Change.
- Choose the option for Online Repair and click Repair.
- Follow the prompts to finish the process.
Fix 5. Try Clean Boot to determine software conflicts
Performing a Clean Boot starts Windows with minimal drivers and startup programs, helping to identify if any third-party software conflicts are causing issues.
- Type msconfig in Windows search and press Enter.
- In the System Configuration window, go to the Services tab and check the box next to Hide all Microsoft services.
- Click Disable all to disable all non-Microsoft services.
- Go to the Startup tab and click Open Task Manager.
- In Task Manager, disable all startup items.
- Close Task Manager and click OK in the System Configuration window.
- Go to the Boot tab and select Safe Boot.
- Click OK, restart your computer, and try updating Office again.
- Alternatively, to find out which app(s) is causing conflicts, enable each of the processes (or you can do it in groups), restart, and see if the problem persists. Repeat until you find the faulty app, then either update or uninstall it.
Fix 6. Reinstall Office
If all else fails, reinstalling Microsoft Office can resolve the error code 30015-28.
- Right-click on Start and pick Apps and Features/Installed apps.
- Scroll down to find the MS Office installation.
- Click Uninstall and confirm with Uninstall.
- Follow on-screen instructions to remove the app completely.
- Press Win + E to open File Explorer.
- Navigate to the following location and delete its contents:
C:\Program Files\Microsoft Office - Next, type regedit in Windows search and press Enter.
- Go to the following locations in the Registry Editor and delete these items:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office - Reboot the PC and then reinstall Microsoft Office.
Repair your Errors automatically
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Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.
