How to Fix Microsoft Outlook Error 0x80042108?


When I try to read an email, I receive a message “Reported error (0x80042108): Outlook is unable to connect to your incoming (POP3) email server.” I am not sure why this error shows up. Could you tell me how to fix it?

Solved Answer

Microsoft Outlook Error 0x80042108 is quite common among Outlook users. Usually, it occurs when trying to read or send, reply or forward messages. However, sometimes this error message pops up when Outlook fails to start or launch, or when starting or shutting down the computer. What is more, this issue might be initiated because of the problems while storing or accessing data. Rarely, “Reported error (0x80042108): Outlook is unable to connect to your incoming (POP3) email server” error might show up when other program’s features (e.g. saving contacts) cannot perform properly. Other problems might follow this error too, for example, Outlook might crash and your computer freeze.

Error 0x80042108 on Outlook might appear because of incomplete installation, improper update or invalid settings of the program. However, other outdated programs might trigger this issue as well, so it’s important to make sure whether all programs are up-to-date. If you have installed antivirus, anti-malware or anti-spam programs on your PC, they might conflict with Outlook as well. In this case, you should look for other security tools. Corrupted registry or PST files and damaged system files might also be a reason why you see this error. Lastly, Outlook error 0x80042108 might be caused by virus or malware attack. In this case, you have to clean your computer. How to Fix Microsoft Outlook Error 0x80042108?

How to Fix Microsoft Outlook Error 0x80042108?

First of all, when you notice this error, make sure that your Internet connection is steady and strong. Then, check Outlook email settings because there might be some issues. If these minor problems were not responsible for Microsoft Outlook Error 0x80042108, follow these methods below.

Method 1. Install Updates

Make sure there are not pending updates for Outlook and other programs installed on your computer. Follow these steps to install them:

  1. Click Start and in the search box type Update and press Enter.
  2. You will see Windows Update dialogue box with uninstalled updates.
  3. Right-click on each update to install them.
  4. Restart the computer to activate updates.

Method 2. Update Computer Divers

Outdated drivers might be the reason why you receive error 0x80042108 message. Only updated computer drivers can assure that your PC operates smoothly.

  1. Right-click on My Computer and select Properties. When in Properties, select Device Manager.
  2. In the list of the devices look for devices with a yellow exclamation sign. If you find them, right-click and select Update Driver.
  3. Restart your computer and try to send/check an email to see if you succeed in fixing this error.

Method 3. Activate Windows Update Service

Check if Windows Update Service hasn’t stopped. Automate it if it’s necessary.

Windows 10:

  1. Open Cortana and search for Services.
  2. Enter the password and click Continue.
  3. In the Services windows search for “Windows Update Service.”
  4. Right-click/Double-click on the service to change its settings from disabled/manual to automatic.
  5. Click Start and reboot your PC.

Windows 8/8.1:

Follow these steps to check whether the services are running:

  1. Go to Control Panel.
  2. In the Search Control Panel box, type services.
  3. Select View local services. “Background Intelligent Transfer Service” and “Windows Update service” must be running.

If it’s not running follow these steps, to activate them:

  1. On the Start screen, type cmd.
  2. Select cmd in the search results.
  3. When it command prompt, type these commands, and click Enter after each of them:
    • net start bits
    • net start wuauserv

Windows 7 and earlier versions:

Follow these steps to check whether the services are running:

  1. Go to Control Panel from the Start menu and click Administrative Tools.
  2. When in Administrative Tools window, near the top you will see the toolbar. Click on the icon and expand viewing options list. Select Large Icons.
  3. Double-click Services. “Background Intelligent Transfer Service” and “Windows Update service” must be running.

If it’s not running follow these steps, to activate them:

  1. Click Start, and then click Run.
  2. When the Open box appears, type cmd, and click Enter.
  3. When it command prompt, type these commands, and click Enter after each of them:
    • net start bits
    • net start wuauserv

Method 4. Remove junk files, viruses or malware

Junk files with threats, various viruses and malware might cause not only error 0x80042108 but many other computer-related programs. Perform a full system scan with reputable antivirus or malware removal program that is capable of detecting and eliminating all cyber parasites staying on your PC. We recommend scanning the system with FortectMac Washing Machine X9.

Method 5. Fix Outlook

Corrupted Outlook files might be the reason why you see error 0x80042108. Hence, you have to use scanpst.exe repair tool to fix PST file:

  1. Click Start and in the search box type scanpst.exe. Then, press Enter.
  2. The repair process should start automatically. Wait while the tool finishes repairing process.
  3. Once the process is over, launch Outlook to see whether the error was fixed or not.

Method 6. Reinstall Outlook

If none of the methods helped to solve Microsoft Outlook Error 0x80042108, probably it occurred because of some problems during software installation or the installation wasn’t completed properly. Therefore, you have to uninstall and reinstall Outlook.

  1. Depending on what Windows version you use, access Programs and Features list from the Start Menu or Control Panel.
  2. In the list of programs find Microsoft Outlook.
  3. Double-click or right-click on the program and select Uninstall/Change.
  4. Follow the uninstall guide.
  5. When uninstallation is completed, restart your computer and then reinstall Outlook correctly.

Repair your Errors automatically team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

do it now!
Download Fix
Compatible with Microsoft Windows
Still having problems?
If you failed to fix your error using Fortect, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Fortect - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Fortect malware removal tool.

Access geo-restricted video content with a VPN

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

Don’t pay ransomware authors – use alternative data recovery options

Malware attacks, particularly ransomware, are by far the biggest danger to your pictures, videos, work, or school files. Since cybercriminals use a robust encryption algorithm to lock data, it can no longer be used until a ransom in bitcoin is paid. Instead of paying hackers, you should first try to use alternative recovery methods that could help you to retrieve at least some portion of the lost data. Otherwise, you could also lose your money, along with the files. One of the best tools that could restore at least some of the encrypted files –  Data Recovery Pro.

About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

Contact Jake Doe
About the company Esolutions

What you can add more about the problem: "How to Fix Microsoft Outlook Error 0x80042108?"