How to fix
Microsoft Store error 0x800704cf
on Windows

Hello. When I try to log into the Microsoft Store I get the 0x800704cf error. What could be the issue?

Microsoft Store is a digital distribution platform where people can download various apps. It is a very convenient application that lets users install, and update their programs in one place. It provides users with the ability to download apps using the built-in app for Windows instead of browsing through unsafe download sources[ref en-1] for applications.

However, some users are having trouble when trying to log into the Microsoft Store or any apps from it. It was reported that the 0x800704cf error code appears, and users see a message that they need Internet even though the Internet connection is working properly.

It is unknown why exactly this could be happening but there are some general reasons why the Windows Store sometimes malfunctions. You may have to reset the store cache or check the network adapter. In this guide, you will find 5 steps that could help you fix Microsoft Store error 0x800704cf.

Sometimes the manual troubleshooting can be a lengthy process so you can also use a maintenance tool like [d1] to scan your machine. This powerful software can fix most system errors, BSODs,[ref en-2] corrupted files, and registry[ref en-3] issues. Otherwise, follow the step-by-step instructions below.

Method 1. Run the Store Apps Troubleshooter

• Type Troubleshoot in Windows search and press Enter
• Click Additional troubleshooters if you can't see them listed
• Scroll down to find Windows Store Apps

• Click and select Run the troubleshooter

Method 2. Run Network Adapter Troubleshooter

• Open the Start menu and go to Settings
• Click on System, and then Troubleshoot 
• Go to Other troubleshooters and select Network Adapter

• Follow the on-screen instructions and see if that fixes the problem

Method 3. Reset Store Cache

• Press the Windows key + X and choose Windows PowerShell (Admin)
• Right-click on that and Run as administrator
• Type in wsreset.exe and press Enter

Method 4. Re-register All Store Apps

• Press Windows + X keys
• Click Windows PowerShell (Admin)
• Type the following command and hit Enter:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

• Restart your PC

Method 5. Reinstall Microsoft Store

• Press Windows + X keys
• Click Windows PowerShell (Admin)
• At the prompt, type the following commands and hit Enter:

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}