How to fix Microsoft Store error 0x80072f78?

Issue: Hello. When I try to download or update apps from the Microsoft Store, I receive the 0x80072f78 error. How can I get rid of it?

Solved Answer

The Microsoft Store is a Microsoft-developed application marketplace that allows users to browse, download, and install various apps, games, and other digital content onto their Windows devices. It acts as a centralized platform for users to find and purchase software applications.

The error code 0x80072f78 is one issue that users may encounter while using the Microsoft Store. This error is typically caused by network issues in which the Microsoft Store is unable to establish a proper connection to the internet. This can occur as a result of problems such as a slow or unstable internet connection, firewall restrictions, or conflicts with third-party antivirus software.

The 0x80072f78 error can cause users to be unable to access or download applications from the Microsoft Store. This can be aggravating, especially if users are attempting to obtain critical software or updates from the Store. The inability to fully utilize the Microsoft Store's functionality may impede productivity, limit access to desired applications, or result in the inability to receive necessary software updates.

There are a few potential solutions that users can try to resolve the issue. Resetting the Microsoft Store cache can help clear any temporary data or glitches that may be causing the error. Another option is to temporarily disable the Firewall or any third-party antivirus tools, as they may be interfering with the network connectivity of the Microsoft Store. Users can test if the error has been resolved by disabling these security measures and then re-enabling them once the Store is operational.

In this guide, you will find 5 steps that should help you fix Microsoft Store error 0x80072f78. You can use a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,[1] corrupted files, registry[2] issues, clear cookies and cache,[3] or follow the step-by-step instructions below.

How to fix Microsoft Store error 0x80072f78

Method 1. Run Microsoft Store Apps Troubleshooter

  • Open the Start menu.
  • Click the gear-shaped icon to launch the Settings app.
  • In the Settings app, click on the System tab.
  • Click on Troubleshoot.
  • Select Other troubleshooters.

Run Microsoft Store Apps Troubleshooter

  • Look for Microsoft Store Apps and click the Run button next to it.
  • Follow the on-screen prompts to run the troubleshooter.

Method 2. Fix Corrupted System Files

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To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Fix Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Method 3. Delete Microsoft Store Cache

Like most applications, Microsoft Store creates and stores cache data to enhance performance. However, if this cache becomes corrupt, you may experience various issues.

  • Open the Run dialog box by pressing the Windows key + R.
  • If the hotkeys don't work, you can use any other method to open the Run dialog box.
  • In the search bar of the Run dialog box, type wsreset.exe.
  • Click OK.

Delete Microsoft Store Cache

  • A blank Command Prompt window will appear for a few seconds.
  • Once the cache is cleared, Windows will close the Command Prompt window and automatically launch the Microsoft Store app.

Method 4. Reset Microsoft Store

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To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • Press the Windows key + I to open Settings.
  • Click on Apps on the left pane.
  • Select Installed Apps from the right side.
  • Click the 3-dot icon for Microsoft Store.
  • Select Advanced options from the dropdown menu.
  • Scroll down and locate the option for Reset.

Reset Microsoft Store

  • Click on Reset.
  • Confirm the action by clicking Reset again in the prompt to reset the Microsoft Store.

Method 5. Disable Windows Firewall

  • Press the Windows key to open the Start menu.
  • Open Control Panel.
  • Select Windows Defender Firewall.
  • Select Turn Windows Defender Firewall on or off from the left pane.

Disable Windows Firewall

  • Check the radio buttons for Turn off Windows Defender Firewall (not recommended) for both Public and Private networks.
  • Click OK to apply the changes.

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If you failed to fix your error using FortectMac Washing Machine X9, reach our support team for help. Please, let us know all details that you think we should know about your problem.
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Prevent websites, ISP, and other parties from tracking you

To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.


About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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