How to fix Network Error 0x800704cf on Windows?

by Alice Woods - -


Issue: How to fix Network Error 0x800704cf on Windows?

I am running Windows 10 on Asus laptop. The matter is related to my home network. I don’t know why, but I can see other PCs on my home network under the Network area. If I click on any PC shown, the pop-up message saying ”Error 0x800704cf the network location cannot be reached” emerges. If I click on my own PC there, it shows three options: user, public or videos. Clicking on any of them ends up with the same error message. Could you please tell me what does this message mean?

Solved Answer

0x800704cf is a network error and can arise when trying to connect to networked computers, when syncing your accounts on a particular device, or when updating Windows OS. Nevertheless, the first option occurs most frequently, so we will focus on how to fix 0x800704cf network error when not being able to connect to the local Workgroup,[1] although we will also provide solutions for other problems.

To share files and folders, Windows system users may employ File Explorer. To enable this feature, the system should be connected as a part of a domain and have well-defined network connections – this function is referred to as Workgroup. It is widely used on Window 8 and later versions, including 10.

However, recently, we came around with an irritating problem, which prevents people from accessing Network PCs due to the 0x800704cf error. Whenever they try to do this, the following error message is shown:

Error code: 0x800704cf. The network location cannot be reached.

Consequently, people can’t share files using File Explorer or any other file managing program.[2] Just like with many other Windows errors, the exact causes of 0x800704cf error are not known. We can only speculate that it may be triggered by some incorrect system configuration, connection problems, or registry[3] errors.

0x800704cf error fix

However, we have prepared a couple of workarounds that help to you fix the 0x800704cf error. For most of the users, the following methods worked, and we hope that you are not an exception.

Nevertheless, before you start doing anything, we would highly recommend running a full system scan with a professional PC optimization tool to make sure that registry issues do not cause 0x800704cf error. For this purpose, we recommend using Reimage.

How to fix Network Error 0x800704cf on Windows?

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If you are unable to connect to your Workgroup, be it at home or work, it can create many inconveniences – it can slow down your work dramatically when trying to share particular files with other users. While there are alternative solutions like using communication programs like Skype or Discord, a shared drive has way too many advantages in comparison.

Therefore, if you cannot connect to your Workgroup because of error  0x800704cf, try the methods that should be able to fix it.

Method 1. Uncheck Network Client for Windows Network

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For the first solution, you will have to reach Network and Sharing center. Please follow these steps:

  • Right-click on the Network icon that should be located on the taskbar.
  • Click on Network and Internet Settings
  • On the right side of the window, select Change adapter optionsDisable Network Client for Windows Network
  • Now you should see the window with all the Network Connections
  • Right-click on your Wi-Fi or Ethernet and select Properties
  • Uncheck Client for Microsot Network and click OK. Once done, you should no longer see 0x800704cf error on your screen.Disable Network Client - uncheck

Method 2. Reset TCP/IP stack

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TCP/IP stands for Transmission Control Protocol/Internet Protocol and is a set of communication protocols that are used to connect all networked devices to the internet.[4] Therefore, if you see a 0x800704cf error, the chances are that there is something wrong with TCP/IP. To reset it, please follow these steps:

  • Type in cmd into Cortana's search box.
  • From the search results, right click on Command Prompt and select Run as administrator.
  • Once Command Prompt window opens, type in the following and hit Enter:

    ipconfig /flushdns

    By performing this command, you will clean the DNS cache, which may be a part of the 0x800704cf error cause.

  • After that, type in the next command and press Enter again to refresh NetBIOS name: 

    nbtstat –RR

  • Follow up with the following line and then press Enter once more to reset IP settings:

    netsh int ip reset

  • Finally, reset Reset Winsock Catalog. For that, type in the the next command line, followed by Enter:

    netsh winsock reset

  • Restart you PC and try to access Windows Network. Hopefully, you can do that without encountering 0x800704cf error.Reset TCP/IP

Method 3. Reinstall Network Adapters

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Because 0x800704cf is a network error, there is a chance there is something wrong with Network adapters. Thus, reinstall them in order to fix the problem:

  • Right-click on Start and select Device Manager.
  • Click on Network Adapters to expand it and see all available adapters on your PC.
  • Now you have to click on each of them and select Uninstall.
  • In the pop-up window, make sure you tick the Delete the driver software for this device and then click on Uninstall.
  • Restart your PC
  • Once booted, go back to Device Manager and  select Action and click on Scan for Hardware changes.Reinstall drivers
  • Restart your machine once more.

How to fix 0x800704cf error when trying to login to Microsoft account?

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Another type of 0x800704cf error is when users cannot seem to login to their OneDrive, Microsoft Store, Email, OneNote, and other apps automatically. When trying to do so, they receive the following message:

You'll need the internet for this.

It doesn't look like you're connected to to the internet. Please check your connection and try again.


The network location cannot be reached. For more information about network troubleshooting, see Windows Help.

While it is true that some users might not be connected to the internet, the issue usually arises when they are connected. Please try the steps below if you are encountering the 0x800704cf error when trying to connect to various accounts.

Method 1. Run Windows Troubleshooter

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

This option is straightforward – a Troubleshooter is an automatic tool that diagnoses Windows problems and attempts to fix them. Here's how to get to it:

  • Right-click on Start button and select Settings.
  • Click on Update & Security.
  • On the left side, select Troubleshoot.
  • In the right pane, scroll down and locate Network Adapter.
  • Click on Run the Troubleshooter.Run Troubleshooter
  • Wait till if finishes the scan and reports any issues found.

You can also run other troubleshooters – such as Incoming Connections, Shared Folders, Windows Store Apps, and others.

Method 2. Sign in with Microsoft account

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Instead of using a local account on your computer, make use of Microsoft account – it should sync all your apps automatically:

  • Right-click on the Start button and select Settings.
  • Select Accounts > Your Info.
  • Click on Sign in with a Microsoft account instead.Sign in with Microsoft account
  • In the Microsoft account window, Sign in with your credentials.
  • You will be asked to create a PIN – do so.
  • Once you set up your Account, go back to Your Info and select Verify.
  • Next, you can select different ways to verify your account, such as a text message.
  • Once complete, these actions should help you fix 0x800704cf error when trying to sync your Windows PC with applications.

Note: if you are already connected to your Microsoft account and still having problems, first select Sign in with a local account instead, login, and then log out. Finally, repeat all the above-mentioned steps.

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author

Alice Woods
Alice Woods - Shares the knowledge about computer protection

Alice Woods is a security expert who specializes in cyber threat investigation and analysis. Her mission on Ugetfix - to share the knowledge and help users to protect their computers from malicious programs.

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