How to fix OneNote error 0xe0000002 "The exception unknown software exception" in Windows?

Question

Issue: How to fix OneNote error 0xe0000002 "The exception unknown software exception" in Windows?

Hello. When  I try to open the OneNote app on Windows I get the “The exception unknown software exception” message with 0xe0000002 error code. Is there a way to fix this?

Solved Answer

Microsoft created OneNote, a digital note-taking tool that lets users create and arrange digital notes in a variety of formats, such as text, drawings, and multimedia. It is a flexible tool that helps both individuals and groups to collect and arrange data across many platforms.

However, some users may encounter a specific error, namely 0xe0000002, which is accompanied by the message “The exception unknown software exception.” This problem usually shows up when users open OneNote, which can cause interruptions like work loss or even unexpected application failures when the error notice displays.

Without more thorough diagnostic data, identifying the precise source of the problem can be difficult because it is an unknown software exception. This problem is frequently reported by users when they first launch OneNote, and in certain cases, it causes the program to crash without warning. The lack of clarity regarding the specific nature of the exception complicates the troubleshooting process for users facing this issue.

This is a serious OneNote bug that might cause users to lose work they haven't saved and make it more difficult to view notes they already have. Frequent crashes might cause an inability to save new changes or open old notes, which can be quite frustrating for users who rely heavily on OneNote for note-taking and collaborative work.

Fixing this issue is essential to getting OneNote back to normal and guaranteeing a smooth note-taking experience. Users can investigate alternatives including verifying for program conflicts, updating or reinstalling OneNote, and looking at system compatibility problems, however, precise solutions may differ based on the underlying cause.

In this guide, you will find 5 steps that should help you fix OneNote error 0xe0000002 “The exception unknown software exception” in Windows. You can also run a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,[1] corrupted files, and registry[2] issues. Otherwise, follow the step-by-step instructions below.

How to fix OneNote error 0xe0000002 The exception unknown software exception in Windows

Method 1. Update OneNote

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • Launch the OneNote app.
  • Click the File option at the top of the app.
  • In the left pane, select the Account option.
  • Under the Office Updates section, select Update Options.
  • Finally, click the Update Now option to download and install the latest updates.

Update OneNote

Method 2. Clear the Cache

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • Open File Explorer on your computer.
  • Navigate to the following path: C:\Users<user>\AppData\Local\Microsoft\OneNote\16.0
  • Replace <user> with your actual username.
  • Locate a folder named cache within the specified directory.
  • Delete the cache folder.

Clear the Cache

  • Ensure to replace <user> with your actual username in the provided path to avoid errors. Also, verify the version number based on your Microsoft Office installation.

Method 3. Disable Antivirus

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • If you've installed third-party security software, such as antivirus or antimalware programs, it could be the source of the error.
  • To investigate, temporarily disable your security software and attempt to launch OneNote again.
  • If the error no longer occurs, it indicates that your security software is causing the issue.
  • In such a scenario, consider adding OneNote as an exception in your security software settings.

Method 4. Repair OneNote

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • Open Windows Settings.
  • Navigate to Apps > Installed apps.
  • Scroll down and locate Microsoft OneNote.
  • Click on the three horizontal dots next to Microsoft OneNote.
  • Select Modify and confirm by clicking Yes in the User Account Control (UAC) prompt.

Repair OneNote

  • Choose Online Repair.
  • Click on Repair to initiate the repair process.

Method 5. Reinstall Microsoft Office

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.
  • Open Settings on your computer.
  • Navigate to Apps > Apps and features.
  • Search for Office and select the corresponding entry.

Reinstall Microsoft Office

  • Click on Uninstall to remove the program.
  • Note: You can uninstall both Office programs (Click-To-Run or MSI) and Office apps (Microsoft Store) from this location.
  • After uninstallation, proceed to download Microsoft Office again.
  • Install Microsoft Office on your system.

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

Offer
do it now!
Download Fix
  Happiness
Guarantee
do it now!
Download Fix
  Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using FortectMac Washing Machine X9, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Fortect - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Mac Washing Machine X9 - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Fortect malware removal tool.To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 malware removal tool.

Access geo-restricted video content with a VPN

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

Don’t pay ransomware authors – use alternative data recovery options

Malware attacks, particularly ransomware, are by far the biggest danger to your pictures, videos, work, or school files. Since cybercriminals use a robust encryption algorithm to lock data, it can no longer be used until a ransom in bitcoin is paid. Instead of paying hackers, you should first try to use alternative recovery methods that could help you to retrieve at least some portion of the lost data. Otherwise, you could also lose your money, along with the files. One of the best tools that could restore at least some of the encrypted files –  Data Recovery Pro.

About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

Contact Jake Doe
About the company Esolutions

References

What you can add more about the problem: "How to fix OneNote error 0xe0000002 "The exception unknown software exception" in Windows?"