How to fix printing error 0x00000709 (Operation could not be completed) in Windows?

Issue: Hi. I tried to connect a shared printer that we received yesterday, but I keep getting the 0x00000709 error with the message “Operation could not be completed.” Are there any tips you can provide me to fix this?

Solved Answer

Printers are an essential component of many businesses and homes, providing a convenient means to produce hard copies of digital content. They are now more advanced than ever, featuring wireless capabilities, multi-function actions, and even 3D printing technology. However, despite these advancements, printers are not immune to errors and glitches, which can disrupt workflow and productivity.

One such error is the 0x00000709 error. This printing error has become a common issue among Windows users, particularly those using the Windows 11 Home edition. Users typically encounter this error when attempting to set a printer as the default, only to be met with the error message, “Operation could not be completed.”

The 0x00000709 error seems to have become more frequent since Microsoft released the 22H2 version of Windows. With this update, Microsoft changed the default connection method for printers and introduced a new policy. This change has inadvertently led to this error for some users.

Fortunately, there is a solution to the 0x00000709 error, though it requires some technical knowledge. Users need to change their Group Policy settings, including RPC listener and Printer Browsing settings.

However, this is not the only solution. For users uncomfortable with changing Group Policy settings, an alternative approach is to modify the Windows Registry. It's crucial to remember that editing the Registry can be risky, so it's recommended only for advanced users or under the guidance of an IT professional.

How to fix printing error 0x00000709 (Operation could not be completed) in Windows?

Below we provide instructions on how to fix the 0x00000709 printing error in Windows. Before proceeding, we recommend running a powerful PC repair tool FortectMac Washing Machine X9 to ensure that no underlying Windows issues are causing this error.

Fix 1. Run the troubleshooter

We recommend starting with the built-in troubleshooter, which you can reach as follows:

  • Type in Troubleshoot in Windows search and hit Enter.
  • Go to Additional Troubleshooters/Other troubleshooters.
  • Pick a Printer option and click Run the troubleshooter/Run.
  • Wait till the scan is finished, and then apply the suggested fixes.
  • Restart your system.

Run troubleshooter

Fix 2. Edit Group Policy

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This method helped most users to resolve the error. Note that you should be logged in as an administrator before proceeding.

  • Type Group Policy in Windows search and press Enter.
  • Navigate to the following location:
    Administrative Templates > Printers
  • Double-click to open Configure RPC connection settings on the right.
  • Make sure it is enabled.
  • Under Options below, pick RPC over named pipes from the drop-down menu.
  • Close down the policy and then open Printer Browsing.
  • Ensure the option is enabled.

Edit Group policy

Fix 3. Change the Registry

If, for some reason, you can't change the Group Policy, you can edit the registry instead.

  • Type regedit in Windows search and press Enter.
  • When User Account Control shows up, click Yes.
  • When Registry Editor opens, navigate to the following location:
    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC
  • On the right side, you should see RpcUseNamedPipeProtocol – double-click it (if you can't see it, right-click on empty space and select New > DWORD (32-bit) Value and name it RpcUseNamedPipeProtocol).
  • There are two values that need to be configured:
    RpcOverTcp (default) – set it to 0.
    RpcOverNamedPipes – set it to 1.
  • When done, close the Registry Editor.

Registry

Fix 4. Restart Print Spooler service

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  • Type Services in Windows search and press Enter.
  • Scroll down and locate the Printer Spooler service.
  • Right-click on it and select Restart.
  • Try to connect to the printer again after the service restarts.

Restart Print Spooler

Fix 5. Update Printer driver

In some cases, updating the driver might resolve the problem:

  • Press Win + X and select Device Manager from the list.
  • Expand the Printers or Print queues category.
  • Right-click on your printer and select Update driver.
  • Choose Search automatically for updated driver software and let Windows find the best driver for your printer.
  • Restart your PC and try to connect to the printer again.

Update driver

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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