Issue: How to Fix “Server DNS address could not be found” Error on Google Chrome?
Since the installation of Windows 10, I keep getting “server DNS address could not be found” error on Google Chrome. It shows up approximately five minutes after I open the browser. How do I resolve this issue?
The “Server DNS address could not be found” is an error message that may occupy the screen of Google Chrome, thus preventing the PC’s owner from browsing the Internet. Although the occurrence of this bug prevails on Windows 8, 8.1, and 10, older versions, as well as Mac OS X, can also stumble upon this problem.
Usually, the “Server DNS address could not be found” error does not block access to all websites. It pop-ups on random websites, meaning that you may be allowed to search with Google search, but Facebook or YouTube may fail to load.
Some users reported that the occurrence of the “server DNS address could not be found” pop-up is accompanied by the corruption of web browser’s add-ons and extensions. When trying to launch any add-on, the user is informed that Wi-Fi connection hasn’t been established successfully.
People who encountered Google Chrome error “server DNS address could not be found” claim that neither system’s reboot, disabling add-ons, restarting Wi-Fi router nor updating Chrome resolved the problem. That’s because the bug occurs due to faulty DNS configuration. Therefore, you should try the following methods.
Fixing “Server DNS address could not be found” Error on Google Chrome
Method 1. Clear Host Cache
If the “Server DNS address could not be found” error occurred at the same time with the failure of add-ons, the culprit of the problem may be the add-ons or extensions. Therefore, you should try to clear host/DNS cache:
- Open Google Chrome and click on Menu icon (three vertical dots at the top right corner).
- Select New Incognito Window.
- Copy and paste the chrome://net-internals/#dns into the URL bar and press Enter.
- Find the Clear Host Cache button and click it.
- Once done, right-click on Windows key and select Command Prompt (Admin).
- Copy and paste the ipconfig /flushdns in the cmd environment and press Enter.
- Close Command Prompt and restart Google Chrome.
Method 2. Configure DNS servers
Faulty DNS configuration is the second possible reason why “Server DNS address could not be found” error pop-up blocks pages on Chrome. To check and fix that, follow these steps:
- Press Windows key and type Control Panel.
- Select Control Panel option and the click on Network and Sharing Center.
- Select Change adapter settings and right-click on the connection icon (Local Area Connection or Wireless Network Connection).
- Select Properties and mark the Internet Protocol Version 4 (TCP /IPv4).
- Select Properties again and open General tab.
- Select Obtain DNS server address automatically and click OK.
- In case the Obtain DNS server address automatically has already been marked, select the Use the following DNS server address instead option.
- Now enter the following server addresses and click OK afterwards:
Preferred DNS server: 22.214.171.124
Alternate DNS server: 126.96.36.199
- Finally, re-open Google Chrome and check if the issue has been resolved.
Method 3. Renew and flush the DNS
- Right-click on Windows key and select Command Prompt (Admin).
- Copy and paste the following commands in the cmd environment each followed by Enter click:
- Finally, reboot your PC and open Chrome to check if this method helped to fix “Server DNS address could not be found” error.
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