How to fix Snip & Sketch crashes on Windows?

Issue: Whenever I use a ruler or attempt to draw lines in Snip & Sketch, it crashes. The only thing I can do then is restart it and use it again… except that it crashes again in the same manner. How do I fix this?

Solved Answer

Snip & Sketch is a valuable tool introduced by Microsoft, aimed at simplifying the task of taking screenshots and annotating them on Windows. As the successor to the older “Snipping Tool,” Snip & Sketch provides a more enhanced and user-friendly interface, allowing individuals to capture their screens, whether it's an entire window, specific rectangular areas, or even freeform shapes.

Post-capture, users can conveniently annotate their screenshots using a variety of drawing tools available within the application. This combination of utility and simplicity has made Snip & Sketch a favorite among many Windows users for capturing and sharing visual information.

Despite its undeniable utility, there have been growing reports of Snip & Sketch crashes on Windows. For some users, these crashes occur almost instantly upon launching the application. Others find themselves interrupted by Snip & Sketch crashes while they are actively using its features. There are also those who've noticed that specific actions, such as drawing lines, can instantly lead to a Snip & Sketch crash. These disruptions can be particularly frustrating, especially when users are relying on the tool for work or important tasks.

The frequency of reports regarding Snip & Sketch crashes suggests that there might be underlying issues that need to be addressed. Possible reasons for these crashes can range from internal software bugs within the application itself to conflicts with other software running on the system. Furthermore, outdated graphics drivers, insufficient system resources, or corrupted installation files can also lead to Snip & Sketch crashes.

How to fix Snip & Sketch crashes on Windows?

Addressing these crashes often requires a multifaceted approach. Since the nature of Snip & Sketch crashes can vary from one system to another, identifying the root cause becomes crucial. Fortunately, there are detailed solutions and steps available below this article to help users troubleshoot and resolve the common issues associated with Snip & Sketch crashes on Windows.

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Fix 1. Run Windows Store Apps troubleshooter

Windows has a built-in tool to diagnose and automatically fix potential problems with Store apps. By running the troubleshooter, Windows can identify any issues with Snip & Sketch or its related components and offer potential solutions.

  • Type Troubleshoot in Windows search and press Enter.
  • Select Additional troubleshooters/Other troubleshooters.
  • Find Windows Store Apps from the list and select Run the troubleshooter/Run.
  • Wait till the process is finished and apply the recommended fixes.


Fix 2. Update graphics drivers

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Graphics drivers interact directly with apps that use visual components. Outdated or corrupted drivers can cause Snip & Sketch crashes. Updating them ensures better compatibility and smoother performance. You can either manually update drivers from the official website, employ automatic tools such as DriverFix, or simply use Windows update:

  • Right-click on Start and pick Device Manager.
  • Expand the Display Adapters section.
  • Right-click on your graphics card and select Update Driver.
  • Select Search automatically for drivers and wait.
  • Once done, restart your computer.

Update driver

Fix 3. Install all Windows updates

Microsoft releases regular updates to improve system stability and fix known bugs. Keeping your system updated can prevent Snip & Sketch crashes.

  • Type Updates in Windows search and press Enter.
  • In this window, click Check for updates.
  • If optional updates are available, install them too.
  • When everything is installed, restart your system.

Install Windows updates

Fix 4. Reset the app

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If Snip & Sketch is behaving erratically, resetting the app can restore its default settings and resolve underlying issues.

  • Right-click on Start and select Apps & Features.
  • Scroll down to find Snip & Sketch and click Advanced options.
  • Scroll down again and click Terminate and Reset.
  • Launch the app as normal.

Reset the app

Fix 5. Disable Focus Assist

Focus Assist is a feature designed to minimize distractions. However, it can sometimes interfere with app notifications and cause crashes.

  • Go to Settings.
  • Click on System.
  • Choose Focus Assist.
  • Turn off any automatic rules or set it to Off entirely.

Disable Focus Assist

Fix 6. Run SFC and DISM

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SFC and DISM are tools that can repair corrupted system files that might be causing Snip & Sketch crashes.

  • Type cmd into Windows search.
  • Right-click on Command Prompt and select Run as administrator.
  • When the User Account Control (UAC) window shows up, click Yes.
  • Copy and paste the following command and press Enter:
    sfc /scannow
  • Next, use the following commands, pressing Enter each time:
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
    (Note: if you get an error executing this last command, add /Source:C:\RepairSource\Windows /LimitAccess to it and try again).
  • Reboot your system.


Fix 7. Reinstall Snip & Sketch

If all else fails, uninstalling and then reinstalling the app can fix any persistent issues by providing a fresh installation.

  • Right-click on Start and select Apps & Features.
  • Scroll down to find Snip & Sketch.
  • Select Uninstall and follow the prompts.
  • Once done, reboot your computer.
  • Reinstall the app from the Microsoft Store.

Reinstall the app

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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