How to Fix "Sorry, Backup and Sync needs to quit" Error?

by Gabriel E. Hall - -
12

Question

Issue: How to Fix "Sorry, Backup and Sync needs to quit" Error?

Do you know what is the case of “Sorry, Backup and Sync needs to quit” on Google Drive? It appeared since yesterday, and I can’t normally use it.

Solved Answer

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Sorry, Backup and Sync needs to quit” error occurs for Google Drive users. While users may have encountered this issue already last year, it is likely that the issue might recur more frequently due to the release of the updated version. Google Drive offers a highly exceptional feature – online backup service.

Furthermore, this utility is exceptionally useful. Google has announced releasing the updated version of Backup and Sync at the end of this month. The key benefit is that it enables users to back up their entire computer or copy individual folders into the drive without having to organize and create new folders.

At the moment, only selected users will experience the beta version of the updated feature. Until it will be released for mass consumption, it is likely that you may encounter this error.

Speaking of the cause of “Sorry, Backup and Sync needs to quit” error, it was caused by the internal issue while updating Google Driver. Google recognized the issue and solved it. Here is the solution:Backup and Sync error has been patched by Google.

  1. Visit http://drive.google.com and download the executable file.
  2. Run googledrivesync.exe.
  3. Type your Google Account username and password in the instructions. This command will link the password with Google Drive for your PC.
  4. Complete the instructions.
  5. Open Google Drive for your PC from the Start menu. Drag folders into your Google Drive folder to start the synchronization with My Drive (online version of Google Drive).

Note. The reinstallation and synchronization may take time, so be patient. Additionally, in order to repair the issue and install the patched version of the application, delete the registry keys of the previous version. Enter the File Explorer and enter %UserProfile%\AppData\Local\Google\. Remove all the files present in that folder.

Finally, make sure you install the official version of Google Drive. It is always useful to have such application as Reimage at hand in order to ward off malicious and corrupted files.

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About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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