How to fix "The drivers for this device are not installed (Code 28)" in Windows?

Question

Issue: How to fix "The drivers for this device are not installed (Code 28)" in Windows?

Hello. My Bluetooth doesn't work, and when I go to Device Manager and check the Properties, it says, “The drivers for this device are not installed (Code 28).” Please advise on how to resolve this issue.

Solved Answer

Drivers[1] are an extremely important part of any Windows operating system, as they allow computer hardware and software to communicate properly. Without drivers, many components can't work, so Windows needs to have at least basic drivers installed. Unfortunately, some users are facing issues where they are unable to use certain devices because of the “The drivers for this device are not installed (Code 28)” error.

Usually, this happens when a new hardware component is plugged in, and it does not work or respond at all. After checking the Device Manager or Event Viewer, users can see that the device can't start because of the “The drivers for this device are not installed (Code 28)” error.

This issue can affect numerous versions of Windows and also various hardware components, including headphones, keyboards, Bluetooth, network adapters, and many more. The error indicates that there's a driver that is missing hence the device fails to start.

In order to fix the “drivers for this device are not installed (Code 28)” error, you would have to install the missing driver. Surprisingly, some users claimed that the error persists despite them having installed the driver for the particular device. In such cases, the error does not impact the function of the device in any capacity however.

How to fix "The drivers for this device are not installed (Code 28)" in Windows?

Below we provide several methods that should help you fix the problem once and for all. Before you go ahead with the manual solutions, we would like to recommend an automatic option – ReimageMac Washing Machine X9. This repair software can find and replace damaged system components, automatically resolving various underlying Windows issues, including BSODs,[2] registry[3] corruption, various errors, and similar.

Fix 1. Try installing local drivers

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You can try installing the basic driver present on your system for the device that's not working due to “The drivers for this device are not installed (Code 28)” error.

  • Right-click on Start and pick Device Manager
  • At the top, select View > Show hidden devices
  • Now, you need to pick the device that's malfunctioning. For example, some connected devices may be found under the Other devices section and/or could be marked as Unknown device
  • Right-click on it and select Update driver
  • Select Browse my computer for drivers and then Let me pick from a list of available drivers on my computer

Browse drivers

  • Pick the basic driver from the list and click Next – the driver should be installed now
  • Restart your computer.

Install from available drivers on local machine

Fix 2. Use the automatic Windows Update feature

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Windows can now download and install drivers via its automatic update feature if driver updates are available. While convenient, this option is not always effective, as it may not always find the necessary drivers you need.

  • Type Updates in Windows search and hit Enter
  • Click Check for updates
  • Click View optional updates
  • Find the Driver Updates section, tick the checkboxes, and click Download and Install
  • Restart your device.

Use Windows Update feature

Fix 3. Employ an automatic driver updater

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One of the easiest ways to resolve driver issues for any kind of device is by employing automatic software for the job. DriverFix is one of the specialized applications that can quickly and easily find the driver that's missing from your system and install it for you. Besides, it can let you prepare driver backups to ensure that recovery is easily available in case something goes wrong.

Use automatic updater

Fix 4. Install from the manufacturer's website

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

You can also try finding the driver that's missing on the official website for your hardware components. For this method to work, you need to know which device brand and type you are using to be able to install the latest drivers. For example, you can manually download drivers from Intel's Download Center with the help of the search function by browsing drivers by category.

Fix 5. Reinstall the driver

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If you have already installed the driver and you are still receiving the error that that driver is not installed, you can try reinstalling it. Follow these steps:

  • Open Device Manager
  • Expand the section of the malfunctioning device
  • Right-click on the device and select Uninstall device
  • When the prompt shows up, mark the Delete the driver software for this device

Reinstall device

  • Click Uninstall and follow the on-screen instructions
  • Restart your system
  • Finally, use one of the methods described above to install the driver required for the device to function.

Repair your Errors automatically

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Access geo-restricted video content with a VPN

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About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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