How to fix "The operation was canceled by the user (0x4C7)" error on Steam?

Issue: Hello. I installed a new game from Steam but I can't play it because every time I try to launch it I receive the “operation was canceled by the user (0x4C7)” error. How do I fix this?

Solved Answer

When attempting to launch a game on Steam, the error message “The operation was canceled by the user (0x4C7)” may appear. Steam is a digital distribution platform created by Valve Corporation that allows users to buy and download games as well as communicate with other players via features like chat and voice chat.

One of the main benefits of Steam is the large library of games available for purchase, which includes both popular titles from major publishers and smaller indie games. Furthermore, Steam frequently offers sales and discounts, making it an affordable way to access a wide variety of games.

The “operation was canceled by the user (0x4C7)” error can impact users by preventing them from launching a game that they have downloaded from Steam. This can be frustrating for users who have already paid for the game and are eager to play it.

Verifying the game files, updating drivers,[1] disabling antivirus software, and restarting the computer are all possible solutions to this problem. It is important to note, however, that these solutions may not work for every user and may necessitate some technical knowledge to properly implement. If the problem persists, users should contact Steam Support for assistance.

In this guide, you will find 7 steps that should help you fix “The operation was canceled by the user (0x4C7)” error on Steam. However, if this is caused by an underlying OS problem, you can try using a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,[2] corrupted files, and registry[3] issues. Otherwise, follow the step-by-step instructions below.

How to fix The operation was canceled by the user 0x4C7 error on Steam

Solution 1. Run the Game as Administrator

Certain games and applications require administrator-level privileges to operate properly, and running them as an administrator can assist in resolving conflicts with other processes or applications that may be interfering with their operation.

When a game is launched as an administrator, it is granted additional permissions and access to system resources that regular users do not have. Access to protected system files and registry settings, as well as the ability to modify specific system settings and configurations, can all fall under this category.

  • Locate the installation folder of the game
  • Right-click on the file and choose the Properties option
  • Go to the Compatibility tab and tick the checkbox next to Run this program as an administrator
  • Press the Apply and OK to save changes

Run the Game as Administrator

Solution 2. Verify Integrity of Game Files

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  • Launch Steam and select Library
  • Right-click on the problematic game in the list of games you have installed
  • Click on Properties and go to Local Files
  • Click on Verify integrity of game files

Verify Integrity of Game Files

  • You will have to wait until the process is done
  • Restart your computer

Solution 3. Update Drivers

Outdated drivers could be the cause of this issue. In this case, you can fix it automatically by using DriverFix, which will scan your PC for missing and out-of-date device drivers. Or you can update them manually:

  • Open Settings
  • Click on Update & Security
  • Click on Windows Update
  • Click the Check for updates button
  • Click the View optional updates option
  • Click the Driver updates tab
  • Select the driver you want to update
  • Click the Download and install button

Update Drivers

If the View optional updates link is not available after checking for updates, then Windows Update does not have any new drivers or any updates for other products at that particular time.

Solution 4. Install Windows Updates

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Outdated or missing system files, drivers, or settings related to the Windows operating system can sometimes cause conflicts with Steam and other applications, preventing them from functioning properly.

  • Click Start and select Settings
  • Go to the Windows Update section
  • Click Check for updates and wait
  • Go to the Advanced options and install optional updates
  • Reboot your system

Install Windows Updates

Solution 5. Update Steam

Outdated or corrupt Steam client files can sometimes cause problems with game launch and other processes. Updating Steam can assist in replacing any outdated or missing files, as well as fixing any known bugs or issues that may be causing client problems.

  • Open the Steam client.
  • Click on Steam in the top left corner.
  • Choose Check for Steam Client Updates

Update Steam

Solution 6. Disable Third-Party Security Software

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One possible solution to the “operation was canceled by the user (0x4C7)” error on Steam is to disable third-party antivirus software. This is due to the fact that antivirus software can occasionally interfere with Steam's processes, preventing games from launching properly.

Antivirus software is intended to safeguard a computer against potential threats such as viruses, malware, and other malicious software. As part of this defense, the software may monitor the system for any suspicious activity and block specific processes that it deems dangerous. This may include preventing Steam from launching a game or interfering with its installation or operation in some cases.

Users can test whether third-party antivirus software is causing the Steam issue by temporarily disabling it. This entails disabling the software's real-time protection as well as any other features that may be interfering with Steam's processes. After disabling the software, users can try launching the game on Steam to see if the problem has been resolved.

Solution 7. Reinstall the Game

Certain game files or configurations may become corrupted or damaged over time, preventing the game from launching properly. Reinstalling the game can assist in replacing any damaged or missing files as well as resetting any configurations or settings that may be causing problems with the game.

  • Launch Steam and go to Library
  • Scroll down to find the game
  • Right-click on it and choose Manage
  • Select Uninstall

Reinstall the Game

  • Wait for the game to be removed
  • Reboot your computer
  • Install the game through the Steam client

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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