How to fix “There was a slight hiccup and we couldn’t finish installing” error in EA app?

Question

Issue: How to fix “There was a slight hiccup and we couldn’t finish installing” error in EA app?

Hello. I have been trying to install a game from the EA app but I keep getting an error message “There was a slight hiccup and we couldn’t finish installing.” What should I do?

Solved Answer

Electronic Arts is a video game company that develops and publishes games, including Battlefield, Need for Speed, The Sims, and many more. It has its' own subscription-based video game service EA Play. It is available for Xbox One, Xbox Series X/S, PlayStation 4, PlayStation 5, and Microsoft Windows users.

While the EA app has nearly 13 million active players, not all of them have a smooth experience. Some people run into issues when trying to install new games on the EA app. “There was a slight hiccup and we couldn’t finish installing” is a message that appears when trying to download various games. The error is not related to any specific game as people have reported about it with a number of games, like FIFA 22, Battlefield 2042, etc.

It is not exactly clear why the message “There was a slight hiccup and we couldn’t finish installing” appears but it might be a minor glitch[1] in the EA Play app that can hopefully be fixed by completing simple troubleshooting steps. However, if you want to keep your system running smoothly, a repair tool like ReimageMac Washing Machine X9 will surely help. It can fix various system errors, BSODs,[2] corrupted files, and registry[3] issues.

How to fix "There was a slight hiccup and we couldn’t finish installing" error in EA app?

Method 1. Restart your PC

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Restarting your Windows device may fix minor system issues so it is always worth a try.

  • Click on the Windows logo button and choose Restart

Restart your PC

Method 2. Download Another Game and Cancel

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

To fix the EA Play app glitch, try choosing another game to download. You can pick a free game like Apex Legends.

  • Find a free game to download, and press the Download button
  • Wait till the installation process begins and then click Cancel download

Download Another Game and Cancel

  • Now go back to the game that you were having problems with, and try to download it again

Method 3. Log out of the EA app and Log in again

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Log out of your EA account
  • Open the Task Manager by typing into the search
  • Find EA Background Service in the list, right-click and choose End task

Log out of the EA app and Log in again

  • Wait a few moments, open the EA Play app again and Log in
  • Check if the issue persists

Method 4. Reinstall EA Play

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Type Apps & Features into the Windows search and click on the first result
  • Find EA Play in the list, click on it, and choose Uninstall

Reinstall EA Play

  • Now download the app again and check if the error is fixed

Method 5. Use Origin to Install the Game

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

You can try using the Origin app to download the game you want:

Use Origin to Install the Game

  • Try downloading the problematic game

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About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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