by Olivia Morelli - -


Issue: How to Fix Windows 10 BSOD INTERNAL_POWER_ERROR?

Hello all. So I updated my Windows 7 to Windows 10 and consider going back to 7 because just a couple of days after Windows 10 upgrade I received a BSOD error saying “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.” The name of an error is INTERNAL_POWER_ERROR, which has a bug check 0x000000A0. I have forced my PC to shut down for four times and then finally go back to my desktop, but I’m afraid that the next restart will end up with INTERNAL_POWER_ERROR BSOD. Could you please help? Any ideas will be appreciated!

Solved Answer


A BSOD INTERNAL_POWER_ERROR is a Windows 10 error, which typically occur after upgrading to Windows 10 from older versions or the installation of Windows updates. It’s one of the critical errors since it prevents the system from booting up or if it boots up, it doesn’t stay on for more than five minutes. Microsoft has already acknowledged this issue and reported that it is typically caused by graphic card driver. INTERNAL_POWER_ERROR Blue Screen indicates the fact that graphic card driver is either outdated or has not been adapted to the OS that the computer is currently running. Therefore, to fix INTERNAL_POWER_ERROR bug on Windows 10 you have to update or re-install graphic card drivers to make them compatible with your OS. The instructions down below will explain how this can be done.

How to Fix INTERNAL_POWER_ERROR on Windows 10?

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NOTE: INTERNAL_POWER_ERROR BSOD fix should be performed very quickly because rebooted system works for a minute or two before this blue screen error shows up. Therefore, read the rest of this article and, at best, open these instructions on the other device and follow each step carefully.

  1. As soon as your Windows 10 system logs in, press Ctrl + Alt + Delete, and select Task Manager.
  2. Select Processes tab, and find More Details button.
  3. Find the processes that are related to AMD and Catalyst, click on them, and select End Task.
  4. Once done, you should click Win key + X and select Device Manager.
  5. Using the left pane find AMD driver, right-click on it, and select Properties.
  6. After that, click Drivers and select Update Drivers.

In case driver update did not help to fix INTERNAL_POWER_ERROR, you should uninstall the driver and download the one that is compatible with your Windows 10 OS. For this purpose, you can either install the graphic card drivers from the official manufacturer’s website or  try to perform these steps:

  1. Press Win key + X and select Device Manager.
  2. Then look for the Graphic card drivers on the left pane, right-click on them, and select Uninstall Drivers.
  3. Click OK on the confirmation window pops up or enter your Administrator password is required.
  4. Once the process is finished, restart your PC.
  5. Open Device Manager one more time and select Action tab.
  6. Select Scan for Hardware Changes and let the system detect and install the missing drivers automatically.

Unfortunately, but sometimes automatic scan for hardware changes fail, so if that has just happened for you, go to the manufacturer’s website and install the needed drivers there. Once you fix INTERNAL_POWER_ERROR BSOD error on your PC, make sure that you ensure its best performance. For this purpose, you should install a PC optimization tool, such as Reimage.

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About the author

Olivia Morelli
Olivia Morelli - PC & Mac repair expert

Olivia Morelli is a young, but a perspicacious IT expert who is currently just a year away from a Bachelor’s Degree in Software Systems. Her primary passion is cyber security, however, thanks to her detailed understanding of computer networks, operating systems and hardware, she can find a fix for any PC or Mac issue...

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