How to Fix Windows 10 Update Error Code 0x80070002 or 0x80070003?

by Julie Splinters - -
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Question

Issue: How to Fix Windows 10 Update Error Code 0x80070002 or 0x80070003?

0x80070002 error pop-ups when I try to update Windows 10 via Windows updates. Could you please help to work around this issue?

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Solved Answer

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0x80070002 or 0x80070003 is yet another Windows 10 update error. It emerges when the user access Windows Update, finds the available Windows 10 update and attempts to run it. The update starts loading, but then freezes at some point and then throws and error code 0x80070002 or 0x80070003. The message simply states:

Error code description
Update failed
Error(s) found:
Code 0x80070003 Windows Update ran into a problem

In most of the cases, 0x80070002 error code is seen while upgrading from Windows 7 or 8 to Windows 10. Even though Microsoft has officially confirmed this bug and provided fixes, it’s not clear nevertheless what issues are fault for stimulating it. Previous Windows 10 update bugs were often triggered by incomplete installation of previous updates, registry errors, incorrect date/time settings, antivirus, and so on. The same triggers may be applied for 0x80070002 or 0x80070003 errors too. Luckily, you can do something to fix this bug and successfully run Windows 10 update. Here’s what you have to do:

How to Fix Windows 10 Update Error 0x80070002 or 0x80070003?

Method 1.

Terminate Windows Update Service

  • Click on Win key and type Administrative Tool.
  • Select the first option from the search results, and then double-click the Services.
  • If you receive a confirmation window, type in your administrator password to proceed.
  • After that, click the Name column to sort names in reverse order.
  • Find Windows Update, right-click on it, and select Stop.

Navigate to SoftwareDistribution folder and remove temporary update files

  • Click on Win key and type File Explorer.
  • Click on it to open. Double-click the hard disk (e.g. :/C) which contains Windows installer.
  • Locate Windows folder, click twice on it and delete everything that is stored in it.
  • Again, if you are asked for an administrator password, enter it.
  • Get back to the SoftwareDistribution folder and find Download sub-folder on it. Delete all files from it as well.

Now it’s time to restart Windows Update Service that you have terminated before

  • Click Win key and type Administrative Tools. Open it.
  • Find and double-click on Services.
  • If an administrator password is required, enter it to proceed.
  • After that, click the Name column to sort names in reverse order.
  • Find Windows Update, right-click on it, and select Start.

These steps have had to help you fix Windows Update Error bug 0x80070002. If, nevertheless, you still receive a pop-up message while upgrading, try the next method.

Method 2.

If the previous method did not help, you should check Date and Time settings because incorrectly set they may also cause 0x80070002 bug. For that, you just have to:

  • Open Control Panel and select Clock, Language, and Region option.
  • Select Change settings button.
  • Place a tick on Synchronize with an Internet time server and click on Update now.
  • Finally, click OK and close the window.
  • Finally, reboot your PC and check if Date and Time are correctly set now.

Method 3.

If, however, the two methods listed above did not stand up the purpose, you have one solution left. We would highly recommend to perform a scan with a registry cleaner (e.g. Reimage or SpeedyPC Pro) since Windows registry is a problematic piece, which often triggers update errors and other inconveniences.

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About the author

Julie Splinters
Julie Splinters - Computer optimization specialist

When it comes to computer optimization, Julie Splinters is the expert. Whether it is a slow smartphone, Windows, Mac or Linux operating system, she will find a solution within minutes.

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