How to fix Windows 10 update error code 0x80070002?

by Julie Splinters - -


Issue: How to fix Windows 10 update error code 0x80070002?

0x80070002 error pop-ups when I try to update Windows 10 via Windows updates. Could you please help to work around this issue?

Solved Answer

0x80070002 is yet another error you might encounter when trying to update your Windows 10 to version 1903, or another one. Update errors are relatively common and are marked with different code names – they represent different pecularities about the issue. Nonetheless, there are several ways to fix error 0x80070002.

Many users reported that they were unable to update their operating systems to the latest version. As soon as they accessed Windows Update via settings, it initially began to run, but then froze and returned the 0x80070002 error. Others also claimed that received the 0x80070003 error code instead.

There are several versions of the 0x80070002 error that you may encounter. You can find the following messages related to this issue:

Windows could not search for new updates

An error occurred while checking for new updates for your computer

Error(s) found: Code 80070002

Error encountered

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070002)

Try again later

Something happened to this app. We're working to fix the problem.

The error code is 0x80070002, in case you need it.

An error has occurred in the program during initialization. If this problem continues, please contact your system administrator.

Error code: 0x80070002

In most of the cases, 0x80070002 error code is seen while upgrading from Windows 7 or 8 to Windows 10, although it can also be related to updating apps. Even though Microsoft[1] has officially confirmed this bug and provided fixes, it’s not clear nevertheless what issues are a fault for stimulating it. Previous Windows 10[2] update bugs were often triggered by the incomplete installation of previous updates, registry errors, incorrect date/time settings, antivirus, and so on.

How to fix Windows 10 Update Error Code 0x80070002

The same triggers may be applied for 0x80070002 (or 0x80070003) errors too. Luckily, you can do something to fix this issue and successfully run Windows 10 update. Look through the following methods and figure out what you have to do in order to get rid of the error code.

Windows updates are critical not only for the system stability and bug fixes, but also for online safety. Cybercriminals might intercept the the connection and install malware due to software vulnerabilities present on the machine. Therefore, if you cannot fix download error – 0x80070002 on time, you might suffer a cyber attack, and you will not even know about it.

Image of Windows 10 Update Error Code 0x80070002 or 0x80070003

Method 1. Restart Windows Update Service

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  • Type in Services in Windows search and press Enter.
  • If you receive a confirmation window, type in your administrator password to proceed.
  • After that, click the Name column to sort names in reverse order.
  • Find Windows Update, right-click on it, and select Restart.

Method 2. Navigate to SoftwareDistribution folder and remove temporary update files

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  • Click on Win key and type File Explorer.Fix Windows 10 Update Error Code 0x80070002 or 0x80070003
  • Click on it to open. Double-click the hard disk (e.g. C:\\Windows) which contains Windows installation data.
  • Go to Windows and then select SoftwareDistribution folder.Delete SoftwareDistribution folder contents
  • Pick Download sub-folder and then delete all the contents inside.

Method 3. Run Windows updates troubleshooter

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  • Right-click on Start and select Settings.
  • Select Update & Security.
  • On the left side, pick Troubleshoot.
  • Click Windows Update on the right, and select Run the troubleshooter.Run Windows updates troubleshooter
  • Wait till Windows runs the troubleshooter fully.

These steps should have helped you fix Windows Update Error bug 0x80070002. If, nevertheless, you still receive a pop-up message while upgrading, try the next method.

Method 4. Check the date and time 

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If the previous method did not help, you should check Date and Time settings because incorrectly set they may also cause 0x80070002 error. For that, you just have to:

  • Open Control Panel and select Clock, Language, and Region option.
  • Select Change settings button.Windows 10 Update Error Code 0x80070002 or 0x80070003 fix
  • Place a tick on Synchronize with an Internet time server and click on Update now.
  • Finally, click OK and close the window.
  • Finally, reboot your PC and check if Date and Time are correctly set now.

Method 5. Reset Microsoft Store cache to fix 0x80070002 when downloading apps

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While 0x80070002 error is mostly prominent when trying to download Windows updates, some users might also experience it when trying to use Microsoft Store to download or update apps. Thus, reset the cache as explained below:

  • Type in WSReset in Windows search bar and press Enter.
  • A black window will show up  for a short period of time – do not perform any actions and wait till it disappears.Reset Microsoft Store cache
  • This will reset Microsoft Store cache.
  • Attempt to download/update apps once again.

Method 6. Detect the cause automatically

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If, however, the methods listed above did not stand up the purpose, you have one solution left. We would highly recommend performing a scan with a registry cleaner[3] (e.g. Reimage since Windows registry[4] is a problematic piece, which often triggers update errors and other inconveniences.

Take care of Windows 10 Update Error Code 0x80070002 or 0x80070003

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

Reset Windows Update service
About the author
Julie Splinters - Computer optimization specialist

When it comes to computer optimization, Julie Splinters is the expert. Whether it is a slow smartphone, Windows, Mac or Linux operating system, she will find a solution within minutes.

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