How to Fix Windows 10 Update Error Code: 0x80073701?

by Gabriel E. Hall - -
12

Question

Issue: How to Fix Windows 10 Update Error Code: 0x80073701?

Hello. It has been a month since I updated my Dell PC. I installed KB3206632 for Windows 10 Version 1607 (x64). I’ve downloaded the update from the official MC website and installed it. However, after that, I cannot run other updates using Windows Update service. Each attempt to do so leads to an error code 0x80073701. Have no idea how to solve the problem. Please help.

Solved Answer

Microsoft[1] has been dealing with numerous issues since releasing Windows 10 update. It has already admitted officially the 0x80073701 error code which commonly appears when users download Windows 10 Version 1607 and try to install KB3206632 or KB3213986 updates for x64-based systems.

Unfortunately, finding the cure for Windows Update errors is a complicated matter which requires lots of times of engineers to determine, test, and solve. More recent Windows 10 updates have been causing issues with drivers, software and other features of the OS.[2] Unfortunately, users keep complaining and report problems related to BSOD and performance.

Unfortunately, the particular error 0x80073701 causes numerous issues, including:

  • Slow performance of the computer;
  • Automatic shutdown;
  • Unexpected system's restart;
  • Severe data loss;
  • Numerous errors;
  • Blue screen of death (BSOD);
  • Issues related to the installation of Windows updates.

According to Microsoft, the 0x80073701 error does not cause severe system issues, such as registry corruption or hack, malware infection, software/hardware incompatibilities or something similar. It seems that this error code occurs due to the previous updates that were not completely downloaded or because of corrupted files.

 

In case you are trying to install a cumulative update for the second time or more, it might be that the system already contains some of its components. That's why the error code 0x80073701 occurs. Luckily, Windows Store bugs can usually be fixed manually without much difficulty.

Windows 10 Update Error Code: 0x80073701 fix

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Microsoft engineers recommend running System File Checker and DISM tool before performing any steps manually. 
If these tools do not help you fix 0x80073701 error, don’t forget to try running Windows Update Troubleshooter, which is an automated utility programmed to fix update bugs automatically. If it did not work either, then move on to the manual error code 0x80073701 fixes.

You should also check the system for malware[3] with Reimage. Scan the system fully and remove potentially unwanted programs or other malicious intruders, then move on to the manual error code 0x80073701 fixes. 

Reset Windows Update

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  1. Press Win key + X and select Command Prompt (Admin).

  2. Disable BITS, Cryptographic, MSI Installer, and the Windows Update Services. For that, type the following commands in the Command Prompt window and press Enter after each of them:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
  3. Now rename SoftwareDistribution and Catroot2 folders. To do so, type the following command in the window and press Enter after each of them:
    ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old
    ren C:\\Windows\\System32\\catroot2 Catroot2.old
  4. Now enable BITS, Cryptographic, MSI Installer and the Windows Update Services (disabled before). For this, you will have to input the following commands and pressing Enter after each of them:
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  5. Close Command Prompt and restart your PC.

Restore the computer to fix error code 0x80073701

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Start the computer and log as an administrator
  • Click the Start button and then All Programs, Accessories, System Tools and click System Restore
  • In the window choose Restore my computer to an earlier time and Next

  • Choose the most recent point and then Next
  • Confirm what you need by pressing Next
  • System Restore should end in rebooting the device

Check the Windows Date and Time settings

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  1. Right-click Win key and select Control Panel.
  2. Select Clock, Language, and Region option.
  3. Click Change settings button.
  4. Mark Synchronize with an Internet time server and click on Update now.
  5. Finally, hit OK and close everything.
  6. Reboot your PC.

Remove the update that causes error code 0x80073701 manually

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Go to Start menu and type Command Prompt
  • Right-click on that and select Run as administrator
  • Copy and paste the following command, press enter
    wusa /uninstall /KB:3172605
  • There should be no errors after this

Manually download and install the update KB3081440

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Navigate to the official Microsoft’s website and download the update KB3081440 from this link: http://www.catalog.update.microsoft.com/Search.aspx?q=KB3081440

It will automatically remove the remnants of KB3206632. NOTE: don’t forget to select the update that supports your type of OS (32-bit or 64-bit).

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About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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