How to Fix Windows 10 Upgrade Error Code 0x80070015?

by Linas Kiguolis - -


Issue: How to Fix Windows 10 Upgrade Error Code 0x80070015?

I’m trying to install Windows 10 Anniversary Update, but instead of an upgrade I continuously receive a pop-up message saying “Make sure all files required for installation are available and restart the installation. Error Code: 0x80070015.” Please help!

Solved Answer


0x80070015 error code belongs to the list of Windows 10 Update errors. While several people reported that this error code showed up when installing Windows 10 from scratch or when runing Windows 7 updates, the vast majority of the 0x80070015 error code pop-up instances has been registered when running a free Windows 10 or Windows 10 Anniversary updates. The message typically says:

Windows cannot install required files. Make sure all files required for installation are available and restart the installation. Error Code: 0x80070015

If this bug emerges once, you may try to run the update as many times as you want, but that will give no effect unless you fix the inconsistencies that trigger the bug. At the time of writing, Microsoft hasn’t provided a clear reason why this may happen. Nevertheless, experts speculate that Windows 10 Update Error Code 0x80070015 may be related to misconfigured system files, incompletely installed/uninstalled applications, antivirus, registry issues, and similar. Besides, expired period of Windows 10 Anniversary Update offer may also be the cause. Down below, we will provide several of the fixes that may be useful for in 0x80070015 error code removal.

How to Fix 0x80070015 Error Code when Upgrading to Windows 10?

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Before you start performing 0x80070015 error fixes, you should check whether the free Windows 10 upgrade offer is still valid. People were able to run Windows 10 upgrade until 29th of July, 2016. Therefore, if you are running Windows 7, 8 or any other version and try to upgrade to Windows 10 just now, most probably 0x80070015 error appears due to the fact that your free upgrade offer has expired. If that’s not the case, then you should try one of the following fixes.

Fix 1. Disable antivirus

Very often antivirus software files conflict with the system files, which is why disabling your anti-virus is worhy trying in the first place. Thus, right click on the icon of your antivirus, which should be placed on the taskbar and select Disable from the drop down menu. To check if it has successfully been stopped, access Task Manager (click Ctrl + Alt + Delete simultaneusly) and check if your antivirus has gone from the running processes’ list. After that, try to run Windows 10 Update. If it throws 0x80070015 error, go to the next fix.

Fix 2. Run available system updates

It might be that you haven’t installed needed Windows drivers or crucial software, which is why the system faces some missing updates while upgrading to Windows 10 and cannot proceed for this reason. Thus, check if any updates are pending:

  1. Click on Start menu and type Windows Update.
  2. Select Windows Update or Check for Updates.
  3. Now wait for the system to complete system scan for missing updates.
  4. If you receive the list of updates that are recommended running, click Run the Update and let the system install them automatically.

Fix 3. Clean up the system

To ensure that all things are in their places, run a scan with a professional optimization tool. By doing this, you’ll ensure clean registries, no duplicate files, no malware, and similar inconsistencies that may be preventing Windows 10 update from running smoothly. We recommend installing Reimage, but if you prefer another PC optimization tool, you can always follow your preference.

Fix 4. Download Media Creation Tool

If none of the above fixes appeared to be useful, then the last chance for you to fix 0x80070015 error is to download and run Media Creation Tool. For this purpose, you have to do the following:

  1. Navigate to the official Microsoft’s website and search for the Media Creation Tool there.
  2. Once you detect it, click on Download Tool option to start downloading ISO file.
  3. When the file is downloaded, right-click on it and select Run as Administrator.
  4. On the first window, click Accept to proceed with the installation.
  5. After that, select Upgrade this PC now and click Next.
  6. If you are upgrading for the first time, you will have to enter the Product License Key.
  7. After that, click Change in order to set what data you want to keep (Keep personal files and apps, Keep personal files only, or Nothing).
  8. Finally, select Install and let the upgrade to run.

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About the author

Linas Kiguolis
Linas Kiguolis - IT professional

Linas Kiguolis is a qualified IT expert that loves sharing his excellent knowledge about problems in Windows and Mac operating systems. Linas’ insights often help other team members find quick solutions for visitors of UGetFix site.

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