How to fix
Windows BSOD Error 0x00000028
on Windows

Is it possible that my PC is infected with a virus? When I try to open games, and programs, including MS Office, the screen gets blue and indicates an error code 0x00000028. I really need your help!

Many Windows OS[ref en-3] users have reported about 0x00000028 error. Although this error may be triggered by a virus infection, this scenario is very rare. Usually, it emerges due to one of the following reasons:

• corrupted .dll files;
• insufficient RAM memory;
• outdated Windows;
• software incompatibilities;
• corrupted/misplaced/missing registries;

0x00000028 is the code that allows distinguishing Windows error from the others. More precisely, this code is a Blue Screen of Death[ref en-1] or Stop error, which says Corrupt_Access_Token. The message reads:

Your PC ran into a problem that it couldn’t handle and now it needs to restart.

According to users’ reports, 0x00000028 BSOD does not have a specific background of the occurrence because some part of the victims encountered it while booting the system up, the others received it when opening software and the rest of them ran into it when performing some system changes.

Although Corrupt_Access_Token 0x00000028 BSOD claims that the system needs to be restarted to handle the problem, it’s not very likely that system reboot will solve anything because, as we have already noted, the issue is caused by some system failure, which has to be solved. Thus, keep reading this post and choose 0x00000028 error fix that suits you the best.

How to fix 0x00000028 Blue Screen error on Windows?

Method 1. Restart your machine in Safe Mode

The first thing that you should is to boot the system in Safe Mode. This mode boots the system without using drivers/software, which is why you will be able to troubleshoot the problem. In case 0x00000028 error does not appear, it means that there are some problems with the drivers. To check that, you have to:

1. Reboot your PC.
2. When a boot-up window shows up, press F8.
3. On the Boot Menu, select Safe Mode.

   

In case the 0x00000028 error emerges again, the problem is related to hardware, which means that you will hardly be able to fix it unless you are an IT specialist.

Method 2. Eliminate the trouble-causing program

In case you have noticed the tendency of 0x00000028 error code to appear when opening a particular program, our recommendation would be to uninstall/reinstall it. For that, you just have to:

1. Right-click on Win key and select Control Panel.
2. Select Add/Remove Programs and locate the application that triggers 0x00000028 bug.

   

3. After that, click on that program and select Uninstall.
4. Finally, reboot your PC and check if the error shows up again.

If the error disappears, it means that the issue was related to that particular software and its files. In case you need that program, install it from scratch.

Method 3. Update your operating system

We do not reject outdated Windows OS as one of the possible 0x00000028 error causes. Therefore, if the previous methods did not help to solve the issue, you should try updating your Windows system. For that, you have to:

1. Click on Start menu and type Windows Update.
2. Select Windows Update or Check for Updates (depending on the OS that you run).

   

3. Now you just have to wait for the system to finish up the search for the pending updates.

Method 4. Complete an SFC checkup

0x00000028 error might also be appearing on your Windows computer due to some type of file corruption that might be the trouble source. If you want to find out if this type of speculation is true, you should run an SFC scan as shown in the following guidelines:

1. Go to Windows search and type "cmd".
2. Select the Command Prompt option and right-click on it to Run as administrator.
3. When the black window appears, type sfc /scannow and hit the Enter key on your keyboard.

   

4. Wait for the command to execute and finish.
5. Restart your computer and see if the error still persists.

Method 5. Execute the chkdsk /f command via cmd

If you have been seeing 0x00000028 error code on your Windows device lately, there might be some type of hard disk damage that can be forcing this problem to appear. Complete the following steps to find out:

1. Go to Windows search again and type "cmd" in the search bar.
2. Choose Command Prompt and make sure to run it as admin.
3. Furthermore, type the chkdsk /f command after the blinking cursor.

   

4. Hit the Enter key and wait for the process to finish.
5. Reboot your Windows machine.

Method 6. Run a DISM scan

1. Click the Win key and R button and hold these two keys for a couple of seconds.
2. When a small run box appears, type cmd.
3. Open the Command Prompt service and make sure to run as the admin.

   

4. Furthermore, type these three commands by pressing the Enter key after each one: 

   DISM /Online /Cleanup-Image /CheckHealth

   DISM /Online /Cleanup-Image /ScanHealth

   DISM /Online /Cleanup-Image /RestoreHealth

5. Restart your device.

Method 7. Initiate a full computer scan

Finally, to fix 0x00000028 BSOD we would recommend running a scan with a professional software utility that would check registries, startup, software, drivers, hardware,[ref en-2] and all other "corners" of your system that can be problematic. We would recommend installing and running a scan with  [d1].

Even if you have successfully removed 0x00000028 error manually, we would still recommend installing this optimization tool in order to maintain the system fully optimized and keep its best performance.