How to fix Windows could not start the remote desktop service error?

Question

Issue: How to fix Windows could not start the remote desktop service error?

Hello. I tried to connect to another computer remotely but I got an error “Windows could not start the remote desktop service.” How do I fix this? Any tips would be appreciated.

Solved Answer

Windows is one of the most popular operating systems in the world. People love it for its user-friendly interface, customization abilities, built-in troubleshooters, and much more. However, it relies on thousands of processes running in the background to work smoothly. If even one of these processes goes rogue, people can experience issues when trying to use a Windows machine.

Recently, users have reported a “Windows could not start the remote desktop service” error. Remote desktop service is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session on a remote computer or virtual machine over a network connection. The error may appear when users are trying to connect to another device remotely. The error is known to appear on Windows 10 and Windows 11.

In this guide, you will find 6 steps that could help you fix Windows could not start the remote desktop service error. However, troubleshooting can be a lengthy process, so you can also scan your machine with a maintenance tool like ReimageMac Washing Machine X9. It can fix various system errors, BSODs,[1] corrupted files, and registry[2] issues. Otherwise, follow the instructions below.

How to fix Windows could not start the remote desktop service error

Solution 1. Repair Corrupted System Files

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Repair Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Solution 2. Run System Restore

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Launch Control Panel, select System and Security
  • Click on System from the list
  • Choose System Protection
  • Head over to System Protection tab and click on System Restore

Run System Restore

  • Follow the on-screen instructions to proceed. Your screen should display a confirmation prompt, choose Recommend Restore
  • Once the process is completed, your operating system will move to a previous point in time

Solution 3. Disable IPv6 Protocol

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Use the shortcut, Windows Key + X to open the Control Panel
  • Open Network and Internet
  • Open Network and Sharing Center
  • Click Change Adapter Settings

Disable IPv6 Protocol

  • Right-click your connection and go to Properties
  • Uncheck the box next to Internet Protocol Version 6 (TCP/IPv6) to disable it
  • Select OK to confirm the change

Solution 4. Enable Remote Assistance

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Right-click on the This PC icon on your desktop and then click Properties
  • Click Remote settings
  • In the System Properties window, go to the Remote tab and make sure the Allow Remote Assistance connections to this computer check box is checked
  • Next, click Advanced

Enable Remote Assistance

  • If you clear the Allow this computer to be controlled remotely checkbox, the helpers can see your screen, but not take control of your PC
  • Click OK to save your changes

Solution 5. Disable Custom Scaling

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Press Windows key + I to open the Settings
  • Click on System from the options to your left and then click on Display
  • Select Turn off custom scaling and sign out

Disable Custom Scaling

  • This will sign you out and the new settings will be saved

Solution 6. Create a new User Account

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Right-click the Windows Start menu button
  • Select Control Panel and go to User Accounts
  • Click on Manage another account
  • Select Add a new user in PC settings

Create a new User Account

  • Use the Accounts dialog box to configure a new account

Repair your Errors automatically

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If you failed to fix your error using Reimage, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Reimage - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.

Protect your online privacy with a VPN client

A VPN is crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speeds. The best solution for your ultimate privacy is Private Internet Access – be anonymous and secure online.

 

Data recovery tools can prevent permanent file loss

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

Contact Gabriel E. Hall
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