How to Fix Windows Store Error 0x8000FFFF?

by Linas Kiguolis - -


Issue: How to Fix Windows Store Error 0x8000FFFF?

So I updated Windows 10 build 1703 and got locked out of Windows store. Then I ran the troubleshooter, which notified that the problem is related to corrupted cache, but no solutions were provided. The troubleshooter also provided an error code 0x8000FFFF. Could someone please explain me what should I do?

Solved Answer

Windows Store is one of the most frequently visited apps as it allows Windows users to download free and paid applications, including music files and Windows 8/10 updates. Unfortunately, Windows users encounter various Windows Store related bugs,[1] for example, apps cannot be downloaded, the download or install process freezes, the store doesn’t open, and so on.

Sometimes Windows Store error pop-ups do not provide any specificities and solutions, but, in most of the cases, they include error codes. In this post, we will address and help users with the Windows Store Error 0x8000FFFF error fix.

Windows App Store error 0x8000FFFF fix

Typically, the error code 0x8000FFFF shows up after the installation of Windows updates[2] and completely locks the Windows Store. In some rare cases, the error shows up when the PC’s owner attempts to install a freshly downloaded app.

If you are less computer-savvy individual we would recommend downloading and installing Reimage. In order to fix Windows Store Error 0x8000FFFF error you should make sure that system files are working properly, and the app is perfect for that.

To start with the 0x8000FFFF error fixes, we would recommend running Windows App Troubleshooter as it may help to isolate the culprit. Usually, the Troubleshooter indicates corrupted Windows Store cache and we’ll explain how to reset it down below. Nevertheless, corrupted cache is not the only reason why Windows Store returns the error code 0x8000FFFF, so we’ll provide a couple of other fixes just in case.

Step 1. Run Apps troubleshooter

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  • Click on Start button, type Troubleshoot and hit Enter.
  • Scroll down to and click on Windows Store Apps.
  • Click on Run the troubleshooter and let the scan finish.
  • Windows should report problems found.Run apps troubleshooter

Step 2. Reset Windows Store Cache

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  • Press Windows key + S and type wsreset.
  • Right-click on the wsreset option and select Run as Administrator.
  • Click Yes on the User Account Control prompt and wait while the system is resetting the Store cache.Use wsreset
  • When Windows Store window opens, it means that the cache has been reset. Reopen Windows Store and try to download required files.

If these steps did not help to fix corrupted Windows Store cache[3] and remove the 0x8000FFFF error, please try these steps:

  • Press Windows key + R to open run.
  • Copy and paste the %localappdata%\\Packages\\Microsoft.WindowsStore_8wekyb3d8bbwe\\LocalState in the run dialogue.
  • Click OK to execute the command.
  • Now find the folder named Cache. Right-click it and select Rename.
  • Name the Cache folder as Cache.old.Reset chace
  • If you can’t find the Cache folder, create it. Right-click on an empty space and select New -> Folder.
  • Name it Cache and close File Explorer.
  • Now press Windows key + I and open Updates & Security.
  • Select Troubleshoot from the left pane and find the Windows Store App.
  • Click it and run a scan.

Step 3. Re-register Windows Store app

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If it seems that the culprit of Windows Store Error 0x8000FFFF is not corrupted cache, then you may try to reinstall Windows Store app itself. Since it is one of the inbuilt Windows store apps, you will not be able to uninstall it using Programs & Features applet. Therefore, we’ll provide detailed instructions on how to do that.

  • Click on Start button and type PowerShell.
  • Right-click the search results and select Run as Administrator.
  • Type Get-Appxpackage –Allusers and press Enter.Re-register Store app
  • Find Windows Store entry and copy the package name using Ctrl + C hotkey.
  • Now type Add-AppxPackage -register “C:\\Program Files\\WindowsApps\\” –DisableDevelopmentMode command.
    NOTE: instead of PackageFullName, paste the Windows Store package name by pressing Ctrl + V hotkey. In addition, change C: with the letter of your root driver if needed.
  • After that, reopen PowerShell with administrative privileges as explained above.
  • Paste Add-AppxPackage -register “C:\\Program Files\\WindowsApps\\” –DisableDevelopmentMode command and press Enter. Don't forget to replace the PackageFullName and C: (if needed). 
  • Finally, reboot the system to execute all changes.

Step 4. Fix 0x8000FFFF store error by using Media Creation tool

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

In case none of the above steps work to fix error code 0x8000FFFF, you can download Windows Installation media from the official website and run it. You will not lose any personal files or apps, if you choose that option. However, we recommend picking only keeping files, and remove all Apps instead.

  • Download Media Creation Tool from the official Microsoft website.
  • Opt for Download Tool and run it as an Administrator.
  • Go through License terms and click Accept at the bottom of it.
  • On the next page, select Upgrade this PC now and click Next.Use Windows Media Creation tool
  • By performing these steps you will prompt Windows 10 download.
  • Once the download is complete, you will be asked to enter a product key, which is unnecessary if you are upgrading/reinstalling OS.
  • When Windows 10 system is ready to install, select Change in order to set either Keep personal files or appsKeep personal files only, or Nothing.
  • Finally, select Install. Then Windows 10 download will start and don’t get surprised that the system will restart for several times in a row.

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About the author

Linas Kiguolis
Linas Kiguolis - IT professional

Linas Kiguolis is a qualified IT expert that loves sharing his excellent knowledge about problems in Windows and Mac operating systems. Linas’ insights often help other team members find quick solutions for visitors of UGetFix site.

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