How to fix Windows update error 0x8024a112?

by Linas Kiguolis - -
12

Question

Issue: How to fix Windows update error 0x8024a112?

Hi. After installing Windows update get an error code 0x8024a112 saying “We're having trouble restarting to finish the install.” The update gets stuck and never finishes to install. Is there an easy fix?

Solved Answer

An error code 0x8024a112 is yet another Windows Update[1] error. It shows up when running an inbuilt Windows Update search system and downloading pending updates. The search and download processes are smoothly executed, but the installation fails and never ends. The victim of the malfunctioning device gets the following error message:

We're having trouble restarting to finish the install. Try again in a little while. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x8024a112)

Unfortunately, the error code does not say much even if the device’s user initiates research. Neither Microsoft not third-party IT companies provide explicit information on how to fix the 0x8024a112 error.

0x8024a112 error corrupts Windows Update process

Based on people’s reports, the problem affects not only Windows-based PCs and laptops. Lumia and Nokia smartphones[2] are also prone to this problem.

The error might cause severe systems malfunctions, including unresponsive Windows Store, device keyboard, trackpad, Windows Update, and other services.

In most of the cases, manually restarting the system fixes the 0x8024a112 error. This way, the update finishes installing its components. However, that’s a primitive fix that will not help in case some of the update components got corrupt[3] or missing during download or establishing processes. In this case, you should try the following methods:

Manually restart the system

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The simple system's reboot helped most of the device users who encountered the 0x8024a112. All you have to do is to open Start menu, click the Power button, and select Restart. If you cannot do that, click Alt + F4 to open Power menu window. 

If the problem occurs on your smartphone, press and hold Power button to open Power off screen. The swipe down and press Power button. If that doesn't work, press and hold the Volume down and Power button simultaneously.

Run Windows Update Troubleshooter

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Windows Update Troubleshooter is a tool developed by Microsoft to automatically scan and detect issues related to Windows Update service. To enable it, follow these steps:

  • Press Windows key + I to open Settings.
  • Open Update and Security section and navigate to Troubleshoot section on the left pane. 
  • Click on Windows Update option and select Run the Troubleshooter. 

Run Windows U

Remove the content of the Software Distribution folder 

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  • Open Windows key + R, type services.msc, and press Enter.
  • Find Background Intelligent Transfer Service and right-click on it.
    Select Stop.
  • Then find the Windows Update service, right-click on it, and select Stop.
  • Open Windows Explorer and navigate to the C:\\\\Windows\\\\SoftwareDistribution.
  • Remove all content stored on this folder.
  • Finally, re-enable the previously disabled processes and restart the system. 

Disable Windows Update service and remove Software Distribution conten

Reset Windows Update components

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  • Click Win key + X and select Command Prompt (Admin).
  • Now disable BITS, Cryptographic, MSI Installer, and the Windows Update Services. For this purpose, type the following commands in the Command Prompt window and press Enter after each of them:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

Restart Windows Update components

  • After that, type the following commands to rename SoftwareDistribution and Catroot2 folders. Don’t forget to type Enter after each of them:

ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old

ren C:\\Windows\\System32\\catroot2 Catroot2.old

  • Once done, enable BITS, Cryptographic, MSI Installer and the Windows Update Services (disabled before). This can be done by inputting the following command and pressing Enter after each of them:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

  • Finally, close Command Prompt window and reboot your PC.

If these methods did not help to fix Windows Update error 0x8024a112 and you cannot use your system normally, try scanning it with Reimage to fix system files, corrupted registry entries or similar problem that might influence Windows Update processes. If that did not work, try to enable a System Restore Point created before the installation of the update. 

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About the author

Linas Kiguolis
Linas Kiguolis - IT professional

Linas Kiguolis is a qualified IT expert that loves sharing his excellent knowledge about problems in Windows and Mac operating systems. Linas’ insights often help other team members find quick solutions for visitors of UGetFix site.

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