Issue: How to fix WinWord.exe application error?
Hi, I have a problem I hope you can help me with. I am a frequent user of Microsoft Office applications, as I need them for work. Unfortunately, I have recently encountered an error “WINWORD.EXE – The exception unknown software exception (0xe0000002) occurred in the application at location 0x758ec41f”. What happened? I have no clue how to proceed, and I need MS office to be working! Any advice on the issue?
Microsoft Office is a set of tools that are one of the most used applications in the world. It is a great office suite used by a variety of companies, regular users, and students. Therefore, it is extremely unfortunate when such helpful software does not work and prevents users from doing their work properly. However, we compiled a few solutions which will help you fix WinWord.exe application error.
WinWord.exe is a process that runs in the Task Manager and, once the error pops up, prevents users from starting MS Office and some other applications. Many users complained about the issue, and Microsoft quickly released WinWord.exe application error fix in the new patch. Unfortunately, many users kept receiving the message and were unable to start Microsoft Word or other applications.
There are several reasons why users might be experiencing WinWord.exe application error. Some of them might include:
- Corrupted system files;
- Incorrectly install Office suite;
- Conflict with other software;
- Outdated Windows;
- Virus infections.
Before you start the step-by-step guide below, we highly recommend you scan your computer for malware. While many viruses do not show many symptoms, some malicious programs modify the system in a way that prevents regular applications from starting properly. To get the best results, you should download and install Reimage after the virus removal is performed. This software is capable of repairing all malware damage and might be able to fix WinWord.exe application error automatically.
Solution 1. Repair the installation of MS Office
If MS Office was installed incorrectly, repairing the installation will help you fix WinWord.exe error:
- Click on Start and type in Control Panel
- Hit Enter and go to Programs > Uninstall a program
- Locate Microsoft Office installation, right click on it and select Change
- In the new pop-up window, pick Repair and then Continue
Solution 2. Run System File Checker
If your computer is experiencing any type of problems that are not specific, your first troubleshooting steps should be a virus scan and SFC scan. To scan your machine, please follow these steps:
- Type in Command Prompt or cmd into the search box
- Right-click on it an pick Run as administrator
- Type in sfc /scannow and hit Enter
- Windows will fix errors automatically and will inform you if any were found
Solution 3. Run DISM scam
Another check that you can perform via Command Prompt is DISM scan:
- Go to Command Prompt (Admin) again and type in DISM /Online /Cleanup-Image /RestoreHealth
- Press Enter and wait for the scan to finish (beware that this process can last up to a few hours, depending on your system configuration)
Solution 4. Restart the Winword.exe process
This is one of the more simple solutions that might help you. Follow these steps:
- Press Ctrl+Shift+Esc to open Task Manager
- In the older Windows versions, you will see the process winword running, while in the newer ones it will be called MicrosoftWord
- Select the process and press End Task
Solution 5. Make sure Windows is up to date
Windows updates are essential for every computer user, as it increases the performance and security of the operating system. Unfortunately, some users neglect this important step. To update Windows OS, follow these instructions:
- Right-click on the Start button and pick Settings
- Locate Updates and security
- Click on Check for updates
- Wait till Windows installs the newest updates and then reboot your device
Solution 6. Remove conflicting software
Users reported that several programs caused a WinWord.exe application error. Removing it might help you fix the issue. Watch out for these add-ons and applications:
- Abbyy Finereader
- Fun Tools
- Toshiba Book Reader
- Acrobat PDFMaker
Also, users reported that Nvidia driver NVWGF2UM.DLL and Canon MF8000 UFRI LT XPS driver might cause the problem. In such a case, remove the driver.
Solution 7. Use System Restore point
If none of the above solutions work, you can try using system restore if you created a restore point previously. Note that newly installed programs or added files will not be affected by this procedure.
- Type Control Panel into the search box
- Then, go to System and Security > System
- Pick System Protection on the left pane and then select System Restore
- Choose a restore point and follow on-screen instructions
If you did not create a system restore point, you can try reinstalling MS Office entirely.
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