How to Fix Your Connection Is Not Private Error in Google Chrome?

by Jake Doe - -
12

Question

Issue: How to Fix Your Connection Is Not Private Error in Google Chrome?

Hi guys. I wonder what has happened with Chrome as it has started delivering an error message saying “You Connection is Not Private.” I’m a bit scared having in mind how hackers are rampaging online. Could you please tell me what should be done to fix this?

Solved Answer

While Your Connection is Not Private is a warning that shouldn't be ignored in most cases, some legitimate websites like PayPal can be blocked due to the outside factors, such as a feature in the firewall or anti-virus. However, if you receive such message it on an unknown site, it is highly likely that it is indeed dangerous and you should get out of it as soon as possible.

Cybercriminals are clever people who are capable of injecting malicious payload onto a hacked or file-sharing site. That is why visiting such domains is not recommended (especially those which are blocked by Google with the While Your Connection is Not Private warning).

Therefore, messages like Your Connection is Not Private on Google Chrome should not be ignored under any circumstances. The message typically says:

YOUR CONNECTION IS NOT PRIVATE
Attackers might be trying to steal your information from XXX (may be a password, IP address, messages, bank information or credit cards). NET::ER_CERT_COMMON_NAME_INVALID

Your Connection is Not Private (also known as net::err_cert_common_name_invalid) error appears on Google Chrome due to the fact that there are issues with the SSL connection, which is why Chrome can’t verify and confirm SSL certificate. SSL connection ensures data encryption and safe data transference to the servers.

Your Connection Is Not Private Error in Google Chrome

Thus, Your Connection is Not Private means that for the time being, Google Chrome can’t load the website you want to access using secure method due to unknown/expired SSL certificate or insecure connection between your PC and server. Luckily, there are several troubleshooting steps that can be performed easily to fix Your Connection is Not Private on Google Chrome.

Fix 1. Correct Date and Time Settings

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Although this may seem an very unexpected solution,  you should try checking Date and Time settings at the first place. That’s because incorrectly set Date & Time may be the reason why Google Chrome can’t verify SSL certificate. Thus, perform these simple steps:

  1. Right-click on the Date and time located at the bottom right of your screen and pick Adjust date/time
  2. In Settings, turn off the function Set time automatically
  3. Wait a few moments and turn it back on

As soon as you update Date and Time, the SSL error on Chrome should be fixed. If not, then go to the next fix.

Fix 2. Check your Antivirus/Firewall

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Antivirus may also trigger Your Connection is Not Private on Google Chrome because a tendency of antivirus/firewall blocking suspicious SSL certificates has been observed. Thus, try to disable http scan on your anti-virus and then try to access the website that you were trying before.

For this purpose, open your antivirus and look for SSL scanning option or Real-time protection feature, which, most probably, is check with a tick. If you find it, uncheck it and check if the error message appears. In case, you can’t find such an option, then we would recommend removing this anti-virus and installing a more advanced one.

Fix 3. Clear browsing data

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In case you never herd of of it, browsing data is stored on your computer, and sometimes might become overwhelmingly large if never emptied. Additionally, it can cause the Your Connection is Not Private on Google Chrome error.

  1. Open Settings on Google Chrome, and scroll down to find Show advanced settings
  2. Go to Privacy and click on Clear browsing data
  3. Select everything on the list and pick Clear browsing data

Fix 4. Use a PC optimization tool

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In some of the cases, some minor PC bugs trigger errors like Your Connection is Not Private. Therefore, you can try installing and running a scan with a PC optimization tool, for example, Reimage or RegCure Pro.

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About the author

Jake Doe
Jake Doe - Computer technology geek

Jake Doe is a News Editor at Ugetfix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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