How to Remove “Internet Security Alert! Code: 055BCCAC9FEC” Pop-Up?

by Linas Kiguolis - -


Issue: How to Remove “Internet Security Alert! Code: 055BCCAC9FEC” Pop-Up?

When I browse on the Internet with Firefox, I get a BSOD, which freezes the browser. It says “Internet Security Alert! Code: 055BCCAC9FEC.” Then the pop-up with a technical support telephone number.

By the way, it says that my PC may be infected with a serious virus, so I’m a bit worried because a couple of days ago I installed several apps from third-party download source. I haven’t called tech support yet because I doubt whether the pop-up is genuine.

It’s weird why my antivirus did not detect any virus. Could you please tell me what I should do. Thanks!

Solved Answer

“Internet Security Alert! Code: 055BCCAC9FEC” is not a genuine Windows support alert. This pop-up has been developed and is currently managed by shady third parties whose purpose is to promote doubtful services.

The “Internet Security Alert” is a Tech-Support-Scam,[1] which roots from the same family as RDN/TROJAN.WORM!055BCCAC9FEC and RDN/YahLover.worm!055BCCAC9FEC scams. All rogue alerts share the same hexadecimal code,[2] but the design, content, and names differ.

“Internet Security Alert! Code: 055BCCAC9FEC” scam

If you stumbled upon this UgetFix post, you must have encountered the “Internet Security Alert” or you are interested in cyber security news. Anyway, you should be aware of its operation strategy. First of all, the pop-up blocks the current website and freezes the web browser, be it Google Chrome, Mozilla Firefox or Edge, completely.

That’s a measured move of scammers. When the browser freezes, the PC’s owner is forced to read all information provided on the “Internet Security Alert! Code: 055BCCAC9FEC” pop-up and, therefore, trick he or she into believing that the system may be infected and needs professional maintenance.

Less experienced PC users may fall for this trick. Therefore, we want to warn the community to be aware of this fake pop-up and restrain from calling the pretend-to-be Microsoft certified technicians.[3] The latter may try to swindle you by foist you useless services or even worse – to connect to your PC remotely and inject malicious programs into it.

The “Internet Security Alert! Code: 055BCCAC9FEC” scam distribution techniques

Uninstall now! Uninstall now!
To uninstall these files, you have to purchase licensed version of Reimage Reimage uninstall software.

The emergence of the fake pop-up and frozen web browser is just a peak of an iceberg. Although all information provided on the message is fake, the fact is that your PC is infected by potentially unwanted program (PUP), namely adware.

Vigilant PC users noticed that the occurrence of the “Internet Security Alert” technical support scam coincides with the installation of other free programs. That’s because the scam spreads as an attachment of freewares disguised under quick or basic installation options.

All in all, the only way to stop “Internet Security Alert! Code: 055BCCAC9FEC” scam from showing up on your screen is to remove the potentially unwanted program from the system and then reset web browser’s default settings.

“Internet Security Alert! Code: 055BCCAC9FEC” removal guide

Uninstall now! Uninstall now!
To uninstall these files, you have to purchase licensed version of Reimage Reimage uninstall software.

We would strongly recommend removing “Internet Security Alert! Code: 055BCCAC9FEC” adware automatically. In other words, use a professional anti-malware utility. We would recommend Reimage. First of all, boot your PC into Safe Mode and then run a full system scan. This program should uninstall all potentially unwanted programs along with their registry entries, as well as fix current system's errors.

IMPORTANT: automatic “Internet Security Alert! Code: 055BCCAC9FEC” removal using anti-malware tool will not reset the web browser. Therefore, you'll have to do so manually. The guide is given at the end of this post.

Manual “Internet Security Alert! Code: 055BCCAC9FEC” pop-up removal

1. Sometimes “Updates Recommended” scam freezes the web browser. In this case, press Ctrl + Alt + Del and open Task Manager.
2. Open Processes tab and locate the process of your web browser.
3. Click it and select End Task.

end process

4. Now press Windows key + S and type Control Panel.
5. Open it and select Programs & Features.
6. Find all suspicious programs, click on them and select Uninstall.

remove adware

7. After that, reset Google Chrome. Open it, but don’t restore the last browsing session.
8. Click on the menu icon (three vertical dots) at the top-right corner of the screen.
9. Open Settings and select Show Advanced Settings.
10. Find Reset Settings option and click it.
11. To confirm the option, click Reset.

reset Chrome

Get rid of programs with only one click

You can uninstall this program with the help of the step-by-step guide presented to you by experts. To save your time, we have also selected tools that will help you carry out this task automatically. If you are in a hurry or if you feel that you are not experienced enough to uninstall the program by your own, feel free to use these solutions:

do it now!
removal software Happiness
do it now!
removal software Happiness
Compatible with Microsoft Windows Compatible with OS X
Run into problems?
If you failed to uninstall the program using Reimage, let our support team know about your issues. Make sure you provide as much details as possible. Please, let us know all details that you think we should know about your problem.
Reimage - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.

Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Linas Kiguolis
Linas Kiguolis - IT professional

Linas Kiguolis is a qualified IT expert that loves sharing his excellent knowledge about problems in Windows and Mac operating systems. Linas’ insights often help other team members find quick solutions for visitors of UGetFix site.

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