How to Uninstall CCleaner?

Issue: Help me to uninstall CCleaner virus from my computer! I have just noticed that I have CCleaner 5.33 on my computer and it is the version that was compromised by hackers. What should I do to remove the backdoor this malicious version of the software setup on my computer?

Solved Answer

CCleaner is a legitimate system optimization software that is trusted by millions of users worldwide. However, the company that offers this computer maintenance program recently became a victim of a cyber attack. As a consequence, the legitimate CCleaner servers started serving a malicious version of computer optimization software, resulting in 2.27 million infected machines. The malicious version was available between August 15 and September 15, 2017.

Uninstall CCleaner software completely

According to Piriform (the developer of CCleaner), hackers managed to modify CCleaner 5.33 version before it was released to the public as well as CCleaner Cloud 1.07.3191. The company also says that all users of 32-bit Windows system are at risk. Security researchers dubbed the malware injected into the legitimate software as Floxif trojan. It appears that this virus is capable of transmitting certain data from victim’s computer and also drops the second payload to target giant tech companies.

The guide provided below explains how to uninstall the regular version of CCleaner and also how to cleanse your computer system in case you installed CCleaner 5.33 virus.

Uninstall CCleaner from your computer

CCleaner uninstaller

  1. First of all, open Start menu and search for Control Panel. Open it.
  2. Now, go to Programs and Features or Add/Remove Programs (whichever is available).
  3. Here, find CCleaner, right-click on it and select Uninstall. Follow the directions provided by the uninstaller and patiently wait until it finishes the removal process.
  4. Now, press down Windows key + R and type regedit into the Run prompt that opens. Hit Enter to open Windows Registry.
  5. Here, go to Edit > Find and type CCleaner into the search box. Click Find Next once to find related registry keys. Remove CCleaner from Windows Registry
  6. Right-click on the key related to CCleaner by Piriform and select Delete. Repeatedly click on Find Next and keep deleting keys related to a program until there are no associated keys left.

Remove CCleaner 5.33 virus and protect your computer

Uninstall now! Uninstall now!
To uninstall these files, you have to purchase licensed version of Fortect Mac Washing Machine X9 uninstall software.

Method 1. Remove the malware automatically

  1. Use the guide provided above to uninstall CCleaner virus or just update the version you have to 5.34. Please download the update from official Piriform’s website.
  2. Now, scan your computer with a professional anti-malware software such as FortectMac Washing Machine X9. Do not forget to run your computer in a Safe Mode with Networking first. To do this, you should search your computer for msconfig. If asked, enter Administrator’s password. Then go to Boot and select Safe Boot with Networking option. Click Apply and OK. Remove CCleaner from Windows Registry
  3. Once in Safe Mode, perform the system scan. Let the program remove all suspicious entries from your PC.

Method 2. Restore your computer to date before August 15, 2017

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To uninstall these files, you have to purchase licensed version of Fortect Mac Washing Machine X9 uninstall software.

If you have created a system restore point before installing the malicious CCleaner 5.33 version, you should restore Windows to that state immediately. Here is what you need to do:

Windows 7/XP/Vista users:

  1. First, click on Start > Shutdown > Restart > OK.
  2. As soon as your computer starts to load, repeatedly press F8 button. You will see Advanced Boot Options window.
  3. Here, use arrow keys to select Safe Mode with Command Prompt.

Windows 10/ Windows 8 users:

  1. Open Windows start menu and press the Power button. At the same time, press and hold the Shift key on your keyboard. Then click Restart > Troubleshoot > Advanced Options > Startup Settings and click Restart again.
  2. Choose Enable Safe Mode with Command Prompt in the Startup Settings window.
  3. Now that you have booted your computer into the right mode use the command prompt to restore Windows using system restore point. In the command prompt, type the following commands and press Enter after each of them:
    • Cd restore;
    • Rstrui.exe.
  4. Once System Restore window appears, click Next and select the restore point that you want to use. Click Next again.
  5. Finally, click Yes to begin restoring the system.

Final tip: Protect your data

Since CCleaner malware (Floxif Trojan) is capable of sending certain information about victim’s device to criminals, we strongly recommend you to use a clean device such as another computer or your phone to change all login data for your accounts (bank, email, social media accounts).

Get rid of programs with only one click

You can uninstall this program with the help of the step-by-step guide presented to you by experts. To save your time, we have also selected tools that will help you carry out this task automatically. If you are in a hurry or if you feel that you are not experienced enough to uninstall the program by your own, feel free to use these solutions:

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removal software Happiness
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Compatible with Microsoft Windows Compatible with OS X
Run into problems?
If you failed to uninstall the program using FortectMac Washing Machine X9, let our support team know about your issues. Make sure you provide as much details as possible. Please, let us know all details that you think we should know about your problem.
Fortect - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Mac Washing Machine X9 - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Fortect malware removal tool.To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 malware removal tool.

Protect your online privacy with a VPN client

A VPN is crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speeds. The best solution for your ultimate privacy is Private Internet Access – be anonymous and secure online.


Data recovery tools can prevent permanent file loss

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Olivia Morelli
Olivia Morelli - PC & Mac repair expert

Olivia Morelli is a young, but a perspicacious IT expert who is currently just a year away from a Bachelor’s Degree in Software Systems. Her primary passion is cyber security, however, thanks to her detailed understanding of computer networks, operating systems and hardware, she can find a fix for any PC or Mac issue...

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