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MacKeeper customers can now get a refund

5 minutes Users of Mac optimization tool MacKeeper can now get a refund, if they claim it by November 30th. It can be done by those who have purchased MacKeeper before July 8th. Kromtech Alliance of Cologne, Germany has recently purchased MacKeeper from its original developer ZeoBIT and has started initiating various innovations in order […]

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Users of Mac optimization tool MacKeeper can now get a refund, if they claim it by November 30th. It can be done by those who have purchased MacKeeper before July 8th.

Kromtech Alliance of Cologne, Germany has recently purchased MacKeeper from its original developer ZeoBIT and has started initiating various innovations in order to make MacKeeper more attractive to users. MacKeeper is a succesfull Mac optimizer which has sold 513.330 copies in the U.S. alone for $39.95 per copy and has been on the market since 2010.

It is now an option to get a refund if customers have not found MacKeeper to their standards. However, it does not seem likely that many users will decide to exploit this option instead of upgrading their current version to Standard or Premium package.

ZeoBIT has originally started its activity in Kiev, Ukraine but is now its headquarters located in California. It is no longer the owner of MacKeeper as it has sold it to Kromtech Alliance of Cologne, Germany in April 2013.

The spokesman of Kromtech Alliance of Cologne claims that they are striving to improve MacKeeper in order to make it more appealing to customers. Therefore, they are planning to improve the optimizer and address some of its issues in order to make it the best tool available for Mac computers. MacKeeper has suffered from some attacks from its competitors claiming that it is a scam but this can be easily disregarded knowing the number of users who have downloaded it and used it successfully for a while and, consequently, has got the program running for five years.

The spokesman has also stated that Kromtech Alliance of Cologne has limited relationships with advertising partners who were thought to be too aggressive. MacKeeper has a reputation as a great cleaner and this should be enough to suggest it as a good optimizer for Mac users. Moreover, it has a great malware scanner so having it on one’s computer is definitely beneficial. Therefore, all changes should be welcome and positive as the company is known for combining security features and best traits for optimizing computers in their programs.

 

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Linas Kiguolis

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Linas Kiguolis is co-founder of uGetFix and the platform's technical lead. With over a decade of experience in Windows systems, web infrastructure, and browser performance, he shapes the technical direction of the site and personally validates complex multi-step fixes. Linas has a background in software engineering and applies that rigour to troubleshooting guides — ensuring every recommended step is tested, reproducible, and safe. His areas of focus include system performance degradation, browser-level failures, software conflicts, and network connectivity issues affecting Windows users.

4 Comments

4 comments

Bob Henderson 29 Apr 2026

Thank you for sharing this information about MacKeeper. I must admit, I am not very good with these things, but it is good to know that there is a refund option available for those who purchased it before July 8th. Hopefully, the improvements from Kromtech Alliance will enhance the software, as I have heard mixed things about it in the past. It would be lovely to see it live up to its potential!

Derek Patterson 29 Apr 2026

Actually, Bob, I totally agree with you! It's great to see companies like Kromtech Alliance taking steps to improve software and offer refunds — that's definitely a best practice in customer service! I've seen this before in production, where software needs to evolve, especially after getting mixed reviews. I think if they focus on user feedback and address those common complaints, we could see some real improvements. Here’s hoping they nail it this time! Edit: To add more context, I've heard that user experience and performance are key areas they need to work on!

Mike Kowalski 1 May 2026

Hey Bob, I hear you! It's good they’re offering refunds, but I wouldn’t hold my breath on improvements. Nine times out of ten, it’s the hardware causing the slowdowns and errors people blame on software like MacKeeper. If you’re having trouble, dive into your system’s health first. Run some diagnostic tools — you might be surprised by what’s lurking in the shadows. Just my two cents from building rigs and fixing issues over the years!

Mike Kowalski 3 May 2026

anyone else find it funny how they push these optimization tools while claiming to improve performance? I mean, if you need a tool to keep your Mac running smooth, maybe it’s time to check the hardware, huh? I had a buddy who swore by these cleaners until I found a dead RAM stick in his machine. Upgraded that, and he tossed the software out the window!

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