How to fix 0xc00d36c4 error when playing music files in Windows?

by Julie Splinters - -


Issue: How to fix 0xc00d36c4 error when playing music files in Windows?

I noticed that when I try to play audio files, an error message pops up saying that it could not be opened. Occasionally, it happens with video files as well. Do you know how to solve this problem?

Solved Answer


0xc00d36c4 error when playing music files might occur after updating your Windows OS. Likewise, some system bugs appear which prevent the effective operation of system programs and functions. The same error notification might appear in computers which manage two or more user accounts as well. After the system update, some applications on Windows App Store might not open properly as well. Therefore, the error is likely to appear when you attempt to open the files from your portable data storage device or the phone connected to the PC. Whether you are using Windows Media Player, Groove or Xbox, you might run into this problem as well. There are different reasons for this phenomenon. The error might be triggered because the media player does not support the respective format, the file might be corrupted, or the codec is wrong. Additionally, if you tend to create music and video files by yourself, it is likely that an error occurred while finishing the formatting. As a result, it led to a bigger issue. However, there is no need to worry as we will assist you and provide several methods to deal with this problem. After completing easy steps, you will be able to enjoy your music and videos again.

Option 1: Install VLC Media Player

The main advantage of VLC Media Player is that it can play a wide range of music and video files in comparison to some popular media launching software. Download the application from the official website and check its publisher. Then, follow the installation wizard to install VLC Media Player successfully. It will be able to open the wanted music files.

Solution 2: Repair the Codec

If the file, which could not be played, is the one which you created, then the problem might lie in the wrong codec. In order to repair it, you need to convert the file. For that purpose, install a reliable video converter and change the format of the file to another.

Solution 3. Run RegCure Pro

You might want to check whether your registry files are functioning well. Otherwise, if some of them are corrupted or a small but essential file is missing, the problems playing files and [rograms might emerge. Thus, check your computer with RegCure Pro.

Solution 4. Change from Local to Microsoft User

Some users reported that shifting from Local to Microsoft user helped solve this problem, In addition, you can try these steps to eliminate the problem:

  1. Open Windows Media Player. Click on Organize and then choose Option.
  2. Click on Rip Music section and Uncheck Copy Protect Music box.
  3. Save changes by clicking Apply.

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About the author

Julie Splinters - Computer optimization specialist

When it comes to computer optimization, Julie Splinters is the expert. Whether it is a slow smartphone, Windows, Mac or Linux operating system, she will find a solution within minutes.

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