Issue: How to fix “An Error has Occurred” when downloading macOS High Sierra?
Hi, I can't download macOS High Sierra as it shows “An Error has Occurred” message. I have tried to restart the download, but the notification persisted. What should I do? Are there any ways to fix “An Error has Occurred” when downloading macOS High Sierra? Thanks in advance!
macOS High Sierra is an operating system for Macintosh computers which are developed by Apple Inc. Users who are running earlier versions, like Yosemite, El Capitan, or Sierra might want to update their operating systems to the latest available one.
Note that it is essential to keep your operating system up-to-date in order to eliminate vulnerabilities that might be used in cyber attacks. Additionally, updates are designed to fix various bugs and errors that may deteriorate your experience with the computer.
However, people have recently reported on “An Error has Occurred” message when trying to download macOS High Sierra. This notification appears when people are trying to update their operating systems and stops the procedure. Even though the exact cause of “An Error has Occurred” High Sierra error is not discovered yet, experts identify several potential culprits including the following:
- Damaged files during the download;
- Third-party app interference during the download;
- Presence of potentially unwanted programs (PUPs).
Our IT professionals are eager to help regular computer users fix “An Error has Occurred” when downloading macOS High Sierra to ensure that people can update their operating systems successfully. We have attached guidelines showing the steps which may fix “An Error has Occurred” error below.
Get rid of “An Error has Occurred” macOS High Sierra error
Before you try to fix “An Error has Occurred” when downloading macOS High Sierra, you should scan your computer for potentially unwanted programs (PUPs). There are cases when people can't update their operating systems because PUPs are interfering with essential computer processes. For that, use MacKeeper.
NOTE: You must back up your files before proceeding with the instructions below.
Method 1. Reset settings stored in NVRAM and PRAM
In some cases, various MacOS errors may appear due to misconfigured Date & Time or other settings. Mac computers store these parameters in Nonvolatile Random-access Memory (NVRAM) and Parameter RAM (PRAM). Thus, resetting them might help:
- Shut down your computer;
- Turn it on and immediately press and hold Option + Command + P + R buttons;
- Hold them for about 20 seconds;
- Once the computer plays the startup sound twice, you can release them;
- Let Mac restart and retry to download macOS High Sierra.
Method 2. Boot your computer from the Recovery HD
- Turn on your computer and hold Command + R keys;
- Once Utility Menu opens, select Reinstall OS X;
- Click the Continue button and follow the on-screen instructions;
- Try to download High Sierra update.
Method 3. Create a new user account
- Open System Preferences and go to Users & Groups;
- Click on the Lock icon and enter Admin username and password to enable changes;
- Click on the Add (+) button and set up a new Admin user account;
- Log out of the current account and log in with a new Admin account;
- Try to download macOS High Sierra and see if the problem persists.
Repair your Errors automatically
ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:
Prevent websites, ISP, and other parties from tracking you
Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.
A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.
Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.
Recover your lost files quickly
Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.
Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.
Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.