How to fix btrll.com certificate error?

by Ugnius Kiguolis - -
12

Question

Issue: How to fix btrll.com certificate error?

Hello, the last few days I'm getting a pop-up related to btrll.com certificate. The error says it is invalid and cannot do anything since it goes into a loop. It happens on the laptop and on desktop too. I cannot find any applications, and antivirus tool cannot indicate anything. How do I get rid of this issue?

Solved Answer

Certificate errors usually connected to particular websites when the certificate has expired.[1] So btrll.com certificate error should indicate the issue with a domain itself. Your system, unfortunately, can be exposed to something malicious if you visit the unprotected page, hence the system error and warnings.

Btrll.com certificate error is related ta a website that is operated by Bright Roll, the company that is owned by Yahoo. This site distributes online ads, so the warning can indicate a misconfiguration on the page or the web server itself where ads are shown. This is not a malware infection indication, so don't worry about that.[2]

However, btrll.com certificate error creates a loop of back-to-back warnings that can even go dozens at the time that can cause system crashes or display something suspicious and possibly malicious on the screen. Users get concerned about these continuous pop-up errors exactly for that reason.[3]

How to fix btrll.com certificate errorThe particular btrll.com certificate is issued by Digicert, unfortunately, the company cannot do anything about the error. Certificate is valid but common misconfigurations mean that the error gets displayed. Web server operators and other companies are the ones that can and need to fix the issue. However, you as a user have some solutions too that are listed below.

How to fix btrll.com certificate error

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Unfortunately, since btrll.com certificate error is related to the security certificate of the website, you cannot have all the control in your hands. However, some of the sources say that Skype and other programs or sites like Facebook may be related to the issue and particular warning messages. If that is the issue, it might be troublesome to solve the problem. There are a few fixes that you can try on your own device, so try them one by one.

Fix btrll.com certificate error by checking the time and date on your computer

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Find the clock icon in the bottom right corner and select Adjust date/time
  • Check the time and date and if those aren't correct, Turn off Set time automatically option.
    Date & time settings
  • Click Change.
  • Check if the problem is resolved.

Install needed certificates

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • When the error occurs, open the information windows and click View Certificates.
  • Then, Install Certificate and follow through the instructions.
  • Check if the certificate was signed by a security company.
    Make sure certificates are legitimate

Reset all settings to fix btrll.com certificate error

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Go to Internet Explorer Tools, then Internet Options and choose the Advanced Tab.
  • Click Reset.
  • Check Clear all personal settings.
  • Click Reset and reboot the computer to apply all changes.

Remove problematic Windows update to possibly fix btrll.com certificate error

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Go to Settings.
  • Navigate to Update&Security section.
    Windows Updates
  • Then click on View installed update history.
  • Check the list of recent updates and click Uninstall updates.
    Uninstall update
  • Find the recent update and double-click to remove it.
  • Once you are done with the update removal, check inf the issue is resolved.

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About the author

Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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