How to Fix “Couldn’t load plugin” error on Chrome?

by Lucia Danes - -


Issue: How to Fix “Couldn’t load plugin” error on Chrome?

Hi! While using Chrome, an error message saying “Couldn’t load plugin.” It seems that without maintenance it’s not going to go out. Contrary, the pop-up occurs more and more frequently, so maybe you could help me?

Solved Answer


Browser plug-in is a constituent part of a software that can be added to an already existing computer program in order to improve its performance in a certain way. These days, the most popular type of plug-ins is web browser plug-ins (a.k.a add-ons, addin, addon, extensions, etc.). The common examples would be search engines, ad-blockers, online virus scanners, Java, Adobe Flash Player, etc. There is a plenty web browser plug-ins available on Windows Store and third-party download sources. However, quite often people experience problems related to the add-ons. Sometimes it appears that the required plug-in is ad-supported, so once installed it starts generating third-party advertisements on each website. Sometimes a particular plug-in is not supported by a web browser or is not compatible with the software running on the system. Also, plug-ins get old, which is why they stop functioning properly and, therefore, are sucking up CPU and web browser’s recourses in exchange for nothing. Recently, people have reported a Google Chrome plug-in issue, which results in Couldn’t load plugin error message. This issue is related to the Adobe Flash Payer plugin or rather to its component PepperFlash. However, the issue may also arise due to Chrome’s settings, which prevent Flash Player from running properly. Nevertheless, engineers have already come up with several solutions and we are sure that one of them will fix your problem with Couldn’t load plugin error on Chrome.

How to Fix “Couldn’t load plugin” error on Google Chrome?

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Method 1. Modify pepper flash component

In most of the instances, “Couldn’t load plugin” error pop-up emerged due to the failure of pepper flash component. Therefore, you should try to modify it. First of all, try to rename the pepflashplayer.dll:

  • Go to the C:\Program Files\Google\Chrome\Application\53.0.2785.116\PepperFlash.
  • Find pepflashplayer.dll and rename the file to pepflashplayerX.dll.
  • After that, restart Chrome and check if “Couldn’t load plugin” occurs again. If it does, then our recommendation would be to delete the whole PepperFlash folder.
  • Close Google Chrome by pressing X button. Besides, navigate to Task Manager and check if Chrome’s process has been fully terminated. If not, click it and select End Task.
  • Then click Win key + R, type %localappdata%, and click OK.
  • Navigate to Google\Chrome\User and remove the PepperFlash folder.
  • Reopen Google Chrome. If the issue hasn’t been fixed, try to update the pepper_flash component.
  • Restart Google Chrome and type chrome://components in the URL address bar.
  • Find pepper_flash component and click Check for updates.

Method 2. Disable PPAPI Flash plugin

  • Open Google Chrome, type chrome://plugins in the URL address bar, and hit Enter.
  • Click Details.
  • You should see two Adobe Flash Player versions. Select PPAPI Flash version, click it, and select Disable.
  • Reopen Chrome and check if the “Couldn’t load plugin” has been fixed.

Method 3. Disable Shockwave Flash

  • Open Chrome and go to Menu.
  • Select More tools and the open Task Manager.
  • Find Plugin: Shockwave Flash, click it, and select End process.
  • Finally, select Reload.

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About the author

Lucia Danes
Lucia Danes - Security researcher

Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.

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