Issue: How to fix KB5018496 fails to install in Windows 11?
Hello. I tried to install KB5018496 because I am in the Insider program but it failed. What should I do?
Windows 11 updates are crucial to keep the system stable. Updates released by Microsoft offer various bug fixes, security patches, and even new features. Recently, Microsoft released a new update – KB5018496 but many fail when trying to install it. There are many reasons why this might be happening.
Currently, the update was released for Insiders in the Release Preview Channel. Improvements were made to the Microsoft Account experience in Settings, search visual treatments were enhanced on the taskbar to improve discoverability. Microsoft also fixed an issue that might cause vertical and horizontal line artifacts to appear on the screen and many more.
KB5018496 could fail to install in Windows 11 because of corrupted system files, malfunctioning Windows services, update components, etc. In this guide, you will find 6 steps that should help you fix the issue. However, manual troubleshooting can be a lengthy process.
You can try using a maintenance tool like ReimageMac Washing Machine X9 that can fix most system errors, BSODs, corrupted files, and registry issues automatically. This powerful software can also clear cookies and cache which should increase performance. Otherwise, follow the step-by-step instructions provided below.
Solution 1. Run the Update Troubleshooter
- Click the Windows button and select Settings
- Select System from the left pane, then scroll down on the right pane, and click on Troubleshoot
- Click on Other troubleshooters
- Locate the Windows Update troubleshooter and hit the Run button
Solution 2. Disable Third-Party Security Software
Sometimes antivirus software can block legitimate processes mistakenly. You should try disabling your antivirus and trying to run the update again.
Solution 3. Fix Corrupted System Files
Use Command Prompt commands to repair system file corruption:
- Open Command Prompt as administrator
- Use the following command and press Enter:
- Reboot your system
- If SFC returned an error, then use the following command lines, pressing Enter after each:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Solution 4. Restart Windows Services
- Type services in the search bar and launch the Services utility
- Find Windows Update in the list
- Double-click on it, set the Startup type to Automatic, and click Apply
- Now click on Restart the Service
- Do the same with Background Intelligent Transfer Service
Solution 5. Reset Windows Update Components
- Open the Command Prompt as an Administrator
- Type the following commands one by one and press Enter after each:
net stop bits
net stop wuauserv
net stop cryptsvc
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
cd /d %windir%\system32
netsh winsock reset
net start bits
net start wuauserv
net start cryptsvc
- Wait for the process to finish and restart your PC
Solution 6. Perform a Repair Install
- Visit the official Microsoft website to download Windows 11 Installation Media
- Run the Media Creation Tool and select Create Installation Media for another PC
- Select your USB drive
- Let the Process complete of writing the Installation files to the USB drive
- Click Finish
- On the PC you wish to upgrade, Press Windows + E to open the File Explorer
- Open the Removable drive and click Setup.exe
- Accept the license terms on the next screen
- Confirm the Upgrade options – Files, apps and Settings are kept
- Click Install, and the upgrade should start
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