How to fix Microsoft Store error 0x800704C6?

Issue: Recently, whenever I open Microsoft Store and attempt to download or update apps, I receive an error 0x800704C6. I have no clue how to fix this, so I hope you can help me.

Solved Answer

Microsoft Store, formerly known as Windows Store, is a digital distribution platform by Microsoft. Pre-installed on all Microsoft Windows devices, it is a vital tool that allows users to browse, download, and update various applications, ranging from utilities to games, both free and paid. As a centralized repository, it provides a secure and convenient method for app acquisition, ensuring that all applications are verified and safe for use.

However, there are instances when users encounter specific problems while attempting to install new apps or update existing ones through the Microsoft Store. One such issue is the 0x800704C6 error, which can disrupt the smooth operation of the Microsoft Store.

0x800704C6 error usually occurs due to issues with the network connection, corrupted store cache, outdated system files, or even problems with the Windows Update service. Interruptions in your internet connection, for instance, can prevent data from being downloaded or uploaded correctly, triggering this error. A corrupted store cache or outdated system files can also lead to discrepancies in the operation of the Microsoft Store, causing the error.

Below, we provide a detailed guide for manually addressing this issue, aimed at helping you navigate this problem and restore the functionality of your Microsoft Store. The guide offers clear, step-by-step instructions, focusing on identifying and rectifying the root causes of the 0x800704C6 error.

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How to fix Microsoft Store error 0x800704C6?

Fix 1. Check Your Internet Connection

Faulty or unstable internet connections can cause error 0x800704C6, as the Microsoft Store requires a steady network for downloading and updating apps. Running a network troubleshooter can help you to address this issue (although performing other checks, such as rebooting your router, can also help).

  • Right-click on Start and pick Settings.
  • Go to Network & Internet section.
  • On the right side, find the Advanced network settings section.
  • Click Network troubleshooter and wait.
  • The fixes should be automatically applied.

Run network troubleshooter

Fix 2. Clear the Microsoft Store Cache

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A corrupted Microsoft Store cache can hinder proper functioning and cause errors. Clearing this cache can restore the store to a clean state.

  • Press the Windows key + R to open Run.
  • Type wsreset.exe and press Enter.
  • Wait for the process to finish, and then restart your PC.


Fix 3. Run the Windows Store Apps Troubleshooter

Windows has built-in troubleshooters that can identify and resolve common issues. In this case, the Windows Store apps Troubleshooter might help.

  • Type in Troubleshoot in Windows search and press Enter.
  • Select Additional Troubleshooters/Other troubleshooters.
  • Pick Windows Store Apps from the list and click Run the troubleshooter/Run.
  • Wait till the scan is finished, and then apply the recommended fixes.
  • Restart your device.

Run the teroubleshooter

Fix 4. Reset or repair the Microsoft Store

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If the problem persists, resetting the Microsoft Store might be necessary to get it back to its default state.

  • Right-click on Start and select Apps & Features.
  • Scroll down to find Microsoft Store and click Advanced options.
  • Scroll down again and click Terminate and Repair.
  • If that did not work, try using Reset.

Repair or reset the store

Fix 5. Repair corrupted system files

  • Type cmd in Windows search.
  • Right-click on Command Prompt and select Run as administrator.
  • The User Account Control window will ask whether you want to allow changes – click Yes.
  • In the Command Prompt window, paste the following command and hit Enter:
    sfc /scannow
  • Once the scan is complete, use the following commands and press Enter after each:
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
  • Restart your computer.


Fix 6. Re-register store apps

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  • Type PowerShell in Windows search.
  • Right-click on the result and select Run as administrator.
  • When UAC shows up, click Yes.
  • Copy and paste the following command and press Enter:
    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Close down PowerShell and restart your system.

Reregister Store apps

Fix 7. Reinstall the Store

Sometimes, the problems with the Microsoft Store persist despite all efforts. In these cases, it might be necessary to uninstall and reinstall the Microsoft Store.

  • Power PowerShell as administrator again.
  • In the new window, copy and paste the following command, pressing Enter after:
    Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage
  • With the next command, you can install the Store:
    Add-AppxPackage -register “C:\Program Files\WindowsApps\Microsoft.WindowsStore*\AppxManifest.xml” -DisableDevelopmentMode
  • Press Enter and close down PowerShell.

Reinsall Store

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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