How to fix Msteams.exe - Bad Image error 0xc0000020 in Windows?

Issue: Hi, I have recently installed Microsoft Teams to use it for work, but it seems like I can't get it to work. Instead of opening, it produces msteams.exe – Bad Image error with error code 0xc0000020. Please provide solutions for this.

Solved Answer

Microsoft Teams is a purpose-built platform aimed at enhancing teamwork and communication among team members. It offers a comprehensive suite of features such as instant messaging, audio and video calling, file sharing, and real-time document collaboration, all integrated within a single application.

This all-in-one approach promotes streamlined workflows and boosts efficiency, making it an ideal choice for remote teams where physical presence is not always possible. While communication apps such as Skype have been available for a very long time now, Teams is a much better option, especially because it comes pre-installed in Windows 11, so users don't have to worry about where or how to get the app.

However, some users have reported seeing a “Msteams.exe – Bad Image Error 0xc0000020” message when trying to launch Teams using its taskbar icon. This error can prevent users from accessing and using Teams, which can be quite frustrating.

If you are one of the users experiencing this error, there are several potential solutions that you can try to fix the problem. One solution is to reset the Teams app, which involves uninstalling and reinstalling the app to reset it to its default settings. This can often resolve any issues that may be causing the error.

Another potential solution to fix the Msteams.exe – Bad Image Error 0xc0000020 error is to reset the Microsoft Edge WebView2 Runtime, which is a component that Microsoft Teams relies on to function properly. This can be done through the Windows settings menu.

How to fix Msteams.exe - Bad Image error 0xc0000020 in Windows?

Creating a new user account on your device can also help to resolve the issue, as this will create a fresh user profile that may be free from any underlying issues that are causing the error.

We detailed instructions for these and a few other solutions below, as there is no universal fix for everyone. Before proceeding, we recommend you try scanning your system with powerful PC repair software FortectMac Washing Machine X9, which can quickly and easily replace corrupted system files with working ones, ultimately fixing many underlying issues within minutes.

Fix 1. Run troubleshooter

First off, we recommend checking the troubleshooter.

  • Type troubleshoot in Windows search and press Enter.
  • Access Additional troubleshooters/Other troubleshooters.
  • Scroll down to find Windows Store Apps section and click it.
  • Select Run the troubleshooter/Run.
  • Wait till the scan is complete and apply the suggested fixes.

Troubleshooter

Fix 2. Disable Teams [workaround]

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Some users said that they never needed or used Microsoft Teams, although they kept receiving the Msteams.exe – Bad Image Error at random times. If you are one of those people, you can disable the app from running at startup:

  • Press Ctrl + Shift + Esc to open Task Manager.
  • Click More details if required.
  • Select the Startup tab at the top.
  • Locate Microsoft Teams entry.
  • Right-click it and select Disable.
  • Close down the Task Manager.

Disable Teams Startup

Fix 3. Repair and/or reset Teams

Resetting relevant apps could resolve the error for you:

  • Right-click on Start and pick Apps and Features.
  • Scroll down to locate Microsoft Teams.
  • Click Advanced options, scroll down, and select Terminate.
  • Click Repair.
  • If that does not help, click Reset instead.

Reset or repair

Fix 4. Reset Microsoft Edge WebView2 Runtime

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

As mentioned, WebView2 Runtime is a related Teams component, so we recommend repairing it.

  • Right-click on Start and pick Apps and Features.
  • Scroll down to find Microsoft Edge WebView2 Runtime.
  • Click Modify.
  • When User Account Control shows up, click Yes.
  • In the new window, click Repair.
  • Follow on-screen instructions to finish the process.

Repair WebView2

Fix 5. Use another user account

  • Select Start/right-click Start and pick Settings
  • Go to Family and & other users
  • In the Other users section, click the Add someone else to this PC option
  • Select I don't have this person's sign-in information, and then pick Add a user without a Microsoft account.

Use another user account

Fix 6. Reinstall Teams correctly

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

You should uninstall the app and reinstall it only after deleting leftover files from the WindowsApps folder.

  • Type Control Panel in Windows search and press Enter.
  • Go to Programs > Uninstall a program.
  • Find Microsoft Teams, right-click, and select Uninstall.
  • Follow on-screen instructions to remove the app.
  • Once done, press Win + E to open File Explorer.
  • Ensure you have Hidden Files enabled in the View section at the top.
  • Go to C:\Program Files\WindowsApps location.
  • Scroll down to find the Microsoft Teams folder and delete it (alternatively, you can rename it).
  • Now type %AppData% in Windows search and press Enter.
  • Delete the Teams folder here.
  • Finally, restart your system and reinstall the app.

Reinstall Teams

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

Offer
do it now!
Download Fix
  Happiness
Guarantee
do it now!
Download Fix
  Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using FortectMac Washing Machine X9, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Fortect - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Mac Washing Machine X9 - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Fortect malware removal tool.To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 malware removal tool.

Prevent websites, ISP, and other parties from tracking you

To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.

 

Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.

 

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

Contact Ugnius Kiguolis
About the company Esolutions

What you can add more about the problem: "How to fix Msteams.exe - Bad Image error 0xc0000020 in Windows?"